WHS & Quality Manager

Gem Switchboards; Newcastle; On-site; AUD 110,000 - 150,000; Full time

Job summary

GEM Industries is seeking a hands-on WHS & Quality Manager, based at our Kooragang facility, to support manufacturing operations across three sites. You’ll oversee quality control, workplace safety, and ISO management systems while driving improvements with production teams.

The role requires a practical, collaborative leader with a Certificate IV in WHS, ISO audit experience, and the ability to travel between sites. An attractive, on-site opportunity for a results-focused professional.

Qualifications

• Certificate IV in Work Health and Safety is required.
• Experience in WHS, Quality, or similar, preferably in manufacturing or engineering.
• Practical experience with quality control, inspections and resolving quality issues.
• Knowledge of Australian WHS requirements.
• Experience with ISO management systems and internal audits.
• Strong organisational skills and attention to detail.
• Hands-on approach with the ability to build good working relationships.
• Current Australian driver's licence and ability to travel between sites.

Responsibilities

• Monitor quality control processes and ensure products meet standards.
• Identify quality issues and work with production teams to resolve them.
• Conduct quality and workplace safety inspections across sites.
• Manage non-conformances and corrective actions.
• Maintain quality procedures, checklists and records.
• Manage incident and hazard reporting, investigations and follow-up actions.
• Maintain WHS documentation, risk assessments and compliance registers.
• Coordinate site inductions and safety training.
• Prepare for internal and external audits and follow up on findings.
• Provide practical quality, safety and environmental guidance to managers.

Skills

WHS & Quality experience

Quality control experience

ISO management systems knowledge

Internal audits

Organisational skills

Driver's licence

Team collaboration

Education

Certificate IV in Work Health and Safety

Job description

GEM Industries is seeking a hands-on WHS & Quality Manager, based at our Kooragang facility, to support our manufacturing operations across three sites.

Working closely with production teams and managers, you'll oversee quality control, manufacturing processes, workplace safety and compliance. You'll identify gaps, improve processes, ensure quality checks are completed and maintain our existing ISO management systems and certifications.

This role will suit someone with manufacturing experience who can take a practical approach to quality and safety, work directly with our teams and drive improvements across the business.

The Role

• Monitor quality control processes and ensure products meet required standards.
• Identify quality issues and work with production teams to resolve them.
• Conduct quality and workplace safety inspections across our sites.
• Manage non-conformances, corrective actions and improvement activities.
• Maintain quality procedures, inspection checklists and relevant records.
• Manage incident and hazard reporting, investigations and follow-up actions.
• Maintain WHS documentation, risk assessments, SWMS and compliance registers.
• Monitor test and tag, calibration and other compliance schedules.
• Coordinate site inductions, toolbox talks and safety training.
• Maintain our existing ISO 9001, ISO 14001 and ISO 45001 systems.
• Prepare for internal and external audits and follow up on any findings.
• Support managers and employees with practical quality, safety and environmental advice.

About You

• A minimum Certificate IV in Work Health and Safety.
• Experience in a WHS, Quality, or similar role, preferably in manufacturing, or engineering
• Practical experience with quality control, inspections and resolving quality issues.
• A sound understanding of Australian WHS requirements.
• Experience working with ISO management systems and internal audits.
• Good organisational skills and attention to detail.
• The confidence to raise issues and work with teams to find practical solutions.
• A hands-on approach and the ability to build good working relationships
• A current Australian driver's licence and the ability to travel between sites as required.

Why Join GEM Industries?

• Work closely with our operational teams and make a real difference.
• Be part of a growing manufacturing business.
• Have the opportunity to improve processes and help shape how we work.
• Work in a practical environment where quality and safety matter.

If you have the right experience, take pride in your work and enjoy being involved in day-to-day operations, we'd like to hear from you.