WFM Compliance Coordinator

Viva Energy Australia; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Job summary

Viva Energy Australia is seeking a meticulous Workforce Management (WFM) Compliance Coordinator for a 6-month fixed-term contract. You will monitor rostering, time and attendance compliance, and partner with Operations, Payroll and People across a 24/7 retail network.

The role focuses on accurate pay outcomes, risk identification, and continuous improvement in workforce practices. You will liaise with Operations Leaders and Store Managers, support audits, and maintain comprehensive records to

Qualifications

• Education in HR, workforce management, business, or related discipline preferred.
• Experience in workforce management, HR operations, payroll support, or compliance roles.
• Understanding of employment legislation, awards, and Enterprise Agreements in retail or operational environments.
• Strong data analysis, reporting and documentation skills.
• High attention to detail and ability to identify trends and risks.
• Strong communication across operational and corporate teams.

Responsibilities

• Monitoring rostering, time and attendance compliance across the workforce management process.
• Identify potential compliance risks related to awards, agreements, fatigue management, and employment standards.
• Coordinate reviews of rostering and timekeeping to support accurate pay outcomes.
• Provide guidance to Operations leaders and Store Managers on workforce management requirements.
• Collaborate with Payroll and People Operations to resolve workforce-related compliance issues.
• Assist with audits, reviews and reporting related to workforce management compliance.
• Maintain accurate records and evidence to support compliance activities.
• Help develop and maintain workforce management compliance processes and controls.
• Monitor trends and recurring issues and contribute to continuous improvement.

Skills

Attention to detail

Data analysis

Reporting

Documentation

Communication

Stakeholder engagement

Education

HR / Workforce Management qualification

Job description

A career with Viva Energy is more than just a job. It's a chance to join a group of people dedicated to supporting Australia's evolving energy and convenience needs. We're a leading retail, industrial and energy business, and we've been helping Australians reach their destination for more than 120 years.

Our plans for the future support Australia's energy transition to sustainable, lower carbon energy solutions. And our recent acquisitions of Coles Express and OTR, we provide Australians with outstanding convenience.

At the heart of our plans is people power. People who want to grow and evolve with us. People with new perspectives, energy and passion to drive Viva Energy and their careers forward.

About Viva Energy

Join a team that values diversity. Viva Energy is a great place to be yourself. We believe in our people, trust in their positive intentions, and empower everyone to amplify their voice across the business. We value inclusion because that's how we get the best outcomes.

Awarded the WGEA Employer of Choice for Gender Equality for the past five years highlights that we are driven by our people and continuing our focus on making Viva Energy reflect the ever-changing face of Australia.

Job Description

Join Viva Energy Australia as a Workforce Management (WFM) Compliance Coordinator on a 6 month fixed term contact role and play a key role in ensuring our workforce management practices remain compliant, accurate, and aligned with legislative and business requirements across a dynamic 24/7 retail network. Working within our People & Culture team, you will partner closely with Operations, Payroll, and People

Operations to monitor rostering, time and attendance compliance, identify potential risks, and support continuous improvement initiatives. This is an excellent opportunity for a detail-oriented professional who enjoys problem-solving, compliance, and stakeholder engagement, and is passionate about delivering fair, consistent, and sustainable workforce practices that support our people and business performance.

Responsibilities & Requirements

• Supporting compliance monitoring across workforce management practices, including rostering, time and attendance, and hours of work
• Reviewing workforce data to identify potential compliance risks related to awards, Enterprise Agreements, fatigue management, and minimum employment standards
• Coordinating reviews and checks of rostering and timekeeping practices to support accurate pay outcomes
• Supporting Operations leaders and Store Managers with guidance on workforce management requirements and escalation of compliance risks
• Partnering with Payroll and People Operations to support resolution of workforce-related compliance issues
• Assisting with audits, reviews, and reporting related to workforce management compliance
• Maintaining accurate records, documentation, and evidence to support compliance activities
• Supporting the development and maintenance of workforce management compliance processes, controls, and guidance materials
• Monitoring trends and recurring issues and contributing to continuous improvement initiatives
• Supporting regulatory, audit, or internal review activities related to workforce management

Qualifications

• Education/Specialization: Qualification in Human Resources, Workforce Management, Business, or a related discipline (desirable)
• Length of Experience: Demonstrated experience in workforce management, HR operations, payroll support, or compliance-related roles
• Field of Experience:
• Exposure to workforce management practices such as rostering, time and attendance, or scheduling
• Understanding of employment legislation, awards, and Enterprise Agreements in a retail or operational environment
• Strong data analysis, reporting, and documentation skills
• High attention to detail and ability to identify trends and risks
• Strong communication skills with the ability to work across operational and corporate teams

Additional Information

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.

Please note: This role is being sourced through Viva Energy Australia, therefore we will not be accepting applications via external recruitment agencies.

Applications Close 20 October 2026