Wellbeing Worker

TAIHS; Ingham; On-site; AUD 70,000 - 90,000; Full time

Job summary

TAIHS is seeking a Wellbeing Worker to provide day-to-day intervention, case management and practical support for Aboriginal and Torres Strait Islander children and families. The role focuses on safeguarding vulnerable children, strengthening parenting skills, and preventing escalation to crisis points.

The position supports families from a strengths-based perspective, building capability, wellbeing and connections to services.

Qualifications

• Holistic assessment of families' needs.
• Develop case plans and monitor progress.
• Advocate for appropriate services for children and families.

Responsibilities

• Provide comprehensive assessments and manage client needs.
• Monitor risks, develop and review case plans.
• Build connections with families using culturally informed practices.
• Ensure privacy and secure handling of program files.
• Collaborate with partners and coordinate referrals for services.

Skills

Case management

Assessment

Advocacy

Cultural sensitivity

Job description

Our Wellbeing Worker is responsible for the provision of day-to-day early intervention, case management and practical support to Aboriginal and Torres Strait Islander children and families with a primary focus on the care and protection of vulnerable children and young people.

This role requires working from an Aboriginal and Torres Strait Islander/strengths-based perspective to support vulnerable and at-risk families to strengthen their capability, parenting skills, and resilience to prevent problems from developing or escalating to crisis point in order to avoid entry into the statutory system or when exiting from the statutory system.

Support includes building on parenting knowledge; information and support for healthy child development and wellbeing, access and participation in education; skills development; building connection to community networks, access to relevant services. Support is delivered through a case management model underpinned by the Family Wellbeing Service Workplace Practice Procedures and Family Wellbeing contractual agreement standards.

Duties & Responsibilities

The primary focus of this role is to work alongside families to achieve sustainable outcomes in the following areas:

• Children and young people are reunified or remain with family and community
• Families improve their capacity to meet their children’s care, protection and development needs
• Families are supported to care for their children and young people
• Fewer children and young people out-of-home care
• Aboriginal and Torres Strait Islander families have access to support to strengthen their capacity to nurture and care for their children’s wellbeing
• Reduction of the over-representation of Aboriginal and Torres Strait Islander families in the child protection system.

Key Responsibilities and Accountabilities

• Provide a comprehensive and holistic assessment of family’s needs
• Monitor client needs, identify risks, develop a case plan, and monitor and review the case plan
• Build and support families capabilities and connections using a culturally holistic case management approach
• Complete ongoing assessment:
• Wellbeing Domains (initial subsequent and closing)
• Child profiles
• Advocate for the provision of appropriate services for the child and parents and support efficient referrals to salient services for children and their family
• Develop and maintain effective relationships with clients and provide nurture and support for clients while assisting in the development of their skills and build capacity within the family
• Referrals completed and sent to internal and external services with consent provided and based on identified needs of the family
• Participate in all aspects of family support and case management practice as per the Human Services Quality Standards
• Liaise with the Line Supervisor in relation to all client related matters, including client needs, engagement, issues, observations, or concerns
• Reports submitted to Manager / Practice Lead / Coordinator in accordance with reporting schedules and directions
• Ensure secure management of all program files and compliance with applicable privacy legislation and policies
• Develop and document good working relationships and/or collaborative partnerships with relevant agencies
• Actively participate in scheduled Family Wellbeing community-based activities to provide brief interventions for information, advice and referral and promote and support family’s participation in evidence-based community programs