Wellbeing Family Support Specialist

Save the Children; Mount Isa City; On-site; AUD 80,000 - 90,000; Full time

Benefits offered by this job

Award rate salary

Remote location allowance

5 weeks annual leave

Learning plans for career development

Wellbeing program access

Professional supervision

Job summary

Save the Children Australia is seeking a Family Support Worker - Wellbeing in Doomadgee to support Victim-Survivors of Domestic and Family Violence and Sexual Assault within a newly designed program. You will join our Wellbeing Team ensuring continuous, compassionate care for children and families.

In this max-term role through December 2026, you will provide emotional support, practical assistance, and referrals, helping clients navigate complex processes while focusing on safety, wellbeing,

Qualifications

• Demonstrated experience working with Aboriginal and Torres Strait Islander communities and families.
• Demonstrated experience in case management.
• Strong computer literacy.
• Current valid driver’s licence.
• Working with Children Check / Blue Card (or ability to obtain one).

Responsibilities

• Offer compassionate emotional support through active listening and presence, creating a safe and welcoming space for individuals during or following specialist intervention.
• Assist clients in gently processing complex or distressing information that may arise during times of crisis, helping them feel less overwhelmed and more supported.
• Translate complex processes into clear, manageable steps, making the recovery journey more accessible, achievable, and sustainable for each individual.
• Provide practical assistance that complements specialist DFV services, allowing frontline workers to remain focused on safety.
• Facilitate warm, personalised referrals to relevant services and community-based activities in the Mount Isa region, ensuring clients feel guided and connected rather than redirected.

Skills

Aboriginal & Torres Strait Islander (K

Job description

Save the Children Australia is seeking a Family Support Worker - Wellbeing in Doomadgee to support Victim-Survivors of Domestic and Family Violence and Sexual Assault within a newly designed program. You will join our Wellbeing Team ensuring continuous, compassionate care for children and families.

In this max-term role through December 2026, you will provide emotional support, practical assistance, and referrals, helping clients navigate complex processes while focusing on safety, wellbeing,