Wellbeing Coordinator

Australian International Islamic College; Gold Coast City; On-site; AUD 65,000 - 90,000; Full time

Job summary

Australian International Islamic College is seeking a dedicated Wellbeing Officer to provide practical, non-clinical support to students, under the Head of Pastoral Care. The role focuses on wellbeing, belonging and social-emotional development within AIIC's Islamic ethos.

Responsibilities include mentoring, referrals to wellbeing services, collaborating with teachers and parents, and maintaining records in approved College systems. Queensland Blue Card compliance is required.

Qualifications

• Relevant qualifications in youth work, community services, education support, social work, or counselling or a related field.
• Experience supporting children or young people in school, youth service or community settings.
• Understanding of child safety, confidentiality and professional boundaries.
• Strong interpersonal, recordkeeping and organisational skills across diverse backgrounds.
• Commitment to Islamic ethos and model adab, compassion, respect and responsibility.

Responsibilities

• Maintain a visible and approachable presence with scheduled check-ins and wellbeing support.
• Identify emerging concerns and refer promptly through agreed pathways.
• Listen and help students identify trusted adults and encourage help-seeking.
• Contribute to student support plans with relevant professionals.
• Record progress and participate in case meetings and handovers.
• Assist with referrals to wellbeing services and follow up actions.
• Monitor attendance and engagement and coordinate with staff.
• Support wellbeing activities, small groups, transitions and peer leadership.
• Communicate with parents using College procedures.
• Maintain secure records of student contact and actions.

Education

Youth Work

Community Services

Education Support

Social Work

Counselling

Job description

Australian International Islamic College – Carrara QLD

Australian International Islamic College

About the role

The Wellbeing Officer provides practical, non-clinical support to students to strengthen their wellbeing, engagement, positive relationships and sense of belonging. Working under the direction of the Head of Pastoral Care, the officer helps identify concerns early, implements agreed support strategies and follows up students who need additional assistance. The role works with students, families, teachers, campus leaders and the Wellbeing Counsellor to support students' spiritual, social, emotional and personal development. It contributes to a safe and inclusive environment consistent with AIIC's Islamic ethos and motto, Respect Before Learning. The Role may include a teaching allocation or case management(QCT registration required or AHPRA registration)

Key responsibilities

• Maintain a visible and approachable presence and provide scheduled check-ins, mentoring and practical wellbeing support
• Recognise emerging concerns relating to friendships, bullying, emotional regulation, belonging or engagement, and refer concerns promptly through agreed pathways
• Listen respectfully to students, help them identify trusted adults and encourage appropriate help-seeking, resilience and positive relationships
• Contribute observations to student support plans developed with the Head of Pastoral Care, campus leaders and relevant professionals
• Implement agreed strategies, record progress and participate in case meetings, reviews and handovers
• Assist with referrals to the Wellbeing Counsellor and approved external services; follow up agreed actions and flag unmet needs or barriers to support
• Monitor attendance and engagement for allocated students and follow up concerns in coordination with attendance staff and campus leaders
• Assist with approved wellbeing activities, small groups, transitions, peer support and student leadership initiatives
• Liaise with parents and carers about agreed wellbeing actions, using College communication and consent procedures
• Maintain timely, factual and secure records of student contact, agreed actions, referrals and follow-up in approved College systems

About you

• Relevant qualifications in youth work, community services, education support, social work, counselling or a related field, or equivalent relevant experience suitable for the duties
• Experience supporting children or young people, preferably in a school, youth service or community setting
• Sound understanding of child safety, professional boundaries, confidentiality and when to escape or refer concerns
• Strong interpersonal, recordkeeping and organisational skills, with the ability to build trust across diverse cultural and language backgrounds
• Commitment to AIIC's Islamic ethos and the ability to model adab, compassion, respect and responsibility
• Hold and maintain a current Queensland Blue Card unless a lawful exemption applies
• Desirable: small-group facilitation, restorative practices, trauma-informed support and working with students with disability or EAL/D needs
• Desirable: relevant first aid or mental health first aid training

About us

Australian International Islamic College is an educational institution committed to supporting students' spiritual, social, emotional and personal development within an Islamic ethos.