Wellbeing & Community Manager

Mackay Cutters; Mount Pleasant; On-site; AUD 70,000 - 100,000; Full time

Job summary

The Mackay Cutters are seeking a Wellbeing & Community Manager to support player wellbeing and lead community programs. This role blends education, youth development and sport engagement to positively influence players and the wider community.

You will build trusted relationships with players, schools and community partners, and connect people with employment, education and training opportunities. Regular travel is required.

Qualifications

• Outstanding interpersonal and communication skills.
• Confidence presenting and facilitating programs for school-aged young people.
• Experience supporting wellbeing, personal development or pastoral needs of young adults.
• Ability to build genuine, trusted relationships.
• Empathy, emotional intelligence and sound judgement.
• Understanding of professional boundaries and when specialist support is required.
• Strong organisation and time-management skills.
• Ability to work independently and take ownership of outcomes.
• Ability to work collaboratively within a sporting environment.
• Strong written communication and reporting skills.

Responsibilities

• Lead player wellbeing, education and community programs for Hostplus Cup and BMD Premiership squads.
• Build trusted relationships with players and schools; monitor wellbeing engagement.
• Connect players with employment, education and training opportunities.
• Deliver community programs such as Cutters Care and school engagement activities.
• Coordinate with coaches and staff while maintaining confidentiality.
• Monitor program outcomes and complete required reporting.
• Travel regionally and support programs across Mackay, Whitsunday and Isaac regions.

Skills

Interpersonal skills

Communication

Relationship building

Public speaking

Empathy

Time management

Community engagement

Independent work

Team collaboration

Education

Education/youth development/wellbeing or related field

Job description

Support our people. Strengthen our communities. Create opportunities.

The QCCS Mackay Cutters are seeking an outstanding communicator and relationship builder to join our team as Wellbeing & Community Manager.

This is a unique role combining two important areas of our organisation - supporting the wellbeing and personal development of our players and using the influence of the Mackay Cutters to make a positive difference throughout our community.

We're looking for someone who can walk into a classroom and genuinely engage a group of school-aged students, then later sit down with a senior rugby league player and have a trusted one-on-one conversation about their wellbeing, employment, education or life outside football.

If you're passionate about people, comfortable working with different audiences and want a role where you can genuinely make an impact, we'd love to hear from you.

The Role

Reporting directly to the Chief Executive Officer, the Wellbeing & Community Manager will lead the Club's player wellbeing, education and community programs.

The role has two key areas of responsibility.

Player Wellbeing & Development

You'll work closely with players across the Club, with particular focus on our Hostplus Cup and BMD Premiership squads.

You'll be responsible for:

• Building genuine and trusted relationships with players.
• Maintaining regular and proactive wellbeing engagement.
• Supporting players through personal, employment, education and life challenges.
• Helping players develop opportunities and interests outside rugby league.
• Connecting players with employment, education and training opportunities.
• Recognising when specialist professional support is required and helping players access appropriate services.
• Working collaboratively with coaches and football staff while maintaining appropriate confidentiality and professional boundaries.

This is not a clinical counselling position. It's about relationships, communication, early support and connecting people with the right assistance when they need it.

Community Engagement

You'll also be one of the faces of the Mackay Cutters throughout our region. You'll lead and actively deliver programs including Cutters Care, school engagement activities and other community initiatives throughout the Mackay, Whitsunday and Isaac regions.

You'll be responsible for:

• Delivering engaging and interactive programs to primary and secondary school students.
• Building strong relationships with schools and community organisations.
• Coordinating and supporting players involved in community activities.
• Delivering funded community programs and partnership commitments.
• Working with community partners and stakeholders.
• Monitoring program outcomes and completing required reporting.
• Helping us continually improve and expand the impact of our community programs.

Regular regional travel and some work outside normal business hours will form part of the role.

About You

We're less interested in finding someone from one particular professional background and more interested in finding the right person.

You may come from education, youth development, community services, sport development, player welfare, wellbeing or a similar field.

What matters is that you can connect with people.

You'll ideally bring:

• Outstanding interpersonal and communication skills.
• Confidence presenting and facilitating programs for school-aged young people.
• Demonstrated experience supporting the wellbeing, personal development or pastoral needs of young adults.
• The ability to build genuine, trusted relationships.
• Empathy, emotional intelligence and sound judgement.
• An understanding of professional boundaries and when specialist support is required.
• Strong organisation and time-management skills.
• Confidence working independently and taking ownership of outcomes.
• The ability to work collaboratively within a sporting environment.
• Strong written communication and reporting skills.

Relevant qualifications in education, youth development, community services, sport development, wellbeing or a related field will be highly regarded.

Experience within rugby league or professional/semi-professional sport would be advantageous but is not essential.

Applicants will require a current driver's licence and must hold, or be eligible to obtain, a Queensland Working with Children Blue Card.

Why Join the Mackay Cutters?

The Mackay Cutters is much more than a rugby league club.

Through our football, pathway, wellbeing and community programs, we have the opportunity to positively influence hundreds of players, young people and families throughout our region.

This position provides an opportunity to work within rugby league while making a genuine difference beyond the football field.

You'll have the opportunity to:

• Develop meaningful relationships with players and help them succeed beyond rugby league.
• Deliver programs that positively influence young people.
• Work throughout communities across our region.
• Help shape the future direction of the Club's wellbeing and community programs.
• Be part of an organisation committed to developing people and strengthening communities.