Warranty Clerk (Parental Leave Contract)

CMV Truck & Bus Pty; Adelaide; On-site; AUD 52,000 - 68,000; Full time

Job summary

CMI Toyota Portside is seeking a Warranty Clerk for a 12-month parental leave backfill. You will process warranty claims, enter data into systems, and liaise with departments to keep information flowing, while delivering excellent customer service.

The role focuses on keeping the dealership ticking smoothly and supporting a great customer and colleague experience, with opportunities for permanency for the right candidate.

Qualifications

• Experience in warranty/claims-processing is advantageous.
• Demonstrated administration skills in a busy environment.
• Ability to manage conflicting priorities and meet stakeholder expectations.
• Strong computer skills and aptitude for learning new systems.

Responsibilities

• Process warranty claims in a timely and accurate manner.
• Enter data into various systems to enable processing.
• Liaise with other departments to obtain information and share updates.
• Provide backup phone coverage and deliver exceptional customer service.

Skills

Warranty/claims processing

Administration

Customer service

Tools

Data entry systems

Job description

About the opportunity

At CMI Toyota, our teams play a critical role in keeping the dealership running smoothly every day. Whether you’re working in administration, parts, customer support or another operational role, you’ll be joining a team where people enjoy coming to work, support each other, and take pride in doing things properly. This is the kind of role where you can settle in, become part of a great team, and build a long-term career with an iconic business!

This is a 12-month fixed-term parental leave backfill. However, for a high performer with the right attributes, there will be ample opportunities to secure a permanent, long-term career within CMI Toyota!

What sets CMI Toyota apart

We’re proud of the environment we’ve created for our people:

• Friendly, supportive teams that genuinely enjoy working together
• Clear processes and systems that help make the day run smoothly
• Leaders who are approachable, supportive and available when needed
• A stable business where people can build a long-term career

Your new role

Your new role as a Warranty Clerk at CMI Toyota Portside is a parental leave contract, with opportunities for permanency for the right person. You’ll be responsible for:

• Processing warranty claims in a timely and accurate manner
• Entering data into various systems to enable processing
• Liaising with other departments to obtain information and share updates
• Providing backup phone coverage, delivering exceptional customer service

Most importantly, you’ll play an important role in making our dealership tick, helping your team and the broader business deliver a great experience for both customers and colleagues.

What you can expect

Working with CMI Toyota, you can expect:

• Consistent hours and job security
• An organised workplace with clear expectations
• Supportive colleagues who are there to help each other out
• A positive and professional working environment full of mutual respect

About you

We’re looking for someone who enjoys being part of a team, takes pride in their work, and values respect and professionalism. Additionally, you’ll have:

• Experience in a warranty/claims-processing role is advantageous, but not essential
• Demonstrated administration skills and experience in a busy environment
• Ability to manage conflicting priorities and meet stakeholder expectations
• Strong computer skills and aptitude for learning new systems and technologies
• A current valid drivers license

Your future with CMI Toyota

We pride ourselves on the opportunity to build a true career with CMI Toyota, just ask any one of our long-standing team members. We offer:

• Opportunities for a longer-term role far beyond the initial 12-month contract for the right person
• Ongoing development and learning opportunities in your field of choice
• Career pathways across CMI Toyota and the broader CMV Group
• Long-term stability with a family-owned business that invests in its people
• CMV Care driven by Sonder, including industry-leading 24/7 wellbeing, safety and support tools
• A workplace culture that values loyalty, teamwork, and collaboration

If you’re looking for a workplace where good people and great culture matter, look no further than CMI Toyota.