Warranty Claims Specialist – Permanent Role, Training

seek.com.au; Port Macquarie; On-site; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Permanent role

Training & development

Collaborative team

Vehicle service discounts

Job summary

Patrick Auto Group in Port Macquarie is seeking a Warranty Administrator to join our service team. You will act as the essential link between the service department and manufacturer warranty processes, ensuring accurate and timely claims while supporting technicians.

You will review job cards, liaise with service staff and manufacturers, and reconcile credits. This role emphasizes attention to detail and a methodical approach within a busy dealership environment.

Qualifications

• Experience in warranty administration or service administration within automotive industry.
• Strong written and verbal communication with manufacturers and internal teams.
• Methodical approach to processing paperwork and deadlines.

Responsibilities

• Process and submit warranty claims to manufacturers accurately and on time.
• Review job cards and repair orders to ensure warranty work is documented.
• Liaise with service advisors and technicians to gather required information.
• Reconcile warranty credits and follow up on outstanding claims.
• Stay up to date with manufacturer warranty policies.

Skills

Warranty claims

DMS experience

Attention to detail

Communication

Tools

Dealer Management System

Job description

Patrick Auto Group in Port Macquarie is seeking a Warranty Administrator to join our service team. You will act as the essential link between the service department and manufacturer warranty processes, ensuring accurate and timely claims while supporting technicians.

You will review job cards, liaise with service staff and manufacturers, and reconcile credits. This role emphasizes attention to detail and a methodical approach within a busy dealership environment.