Warehouse Training Coordinator

Americold Logistics, LLC.; Brisbane; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Fitness Passport

Novated leasing options

Paid parental leave

Structured internal training and dev

Job summary

Americold is hiring a Warehouse Training Coordinator at our Acacia Ridge, QLD facility. Two positions available across AM and PM rosters.

You will build workforce capability by delivering structured training, coaching, competency assessment, and onboarding support while contributing to warehouse operations with a focus on safety, process, and productivity. Demonstrated experience in warehouse training within logistics or cold storage, strong communication skills, and the ability to provide

Qualifications

• Experience delivering structured warehouse training in logistics or cold storage.
• Proven ability to coach and provide actionable feedback to team members.
• Experience supporting new starters and ongoing skill development.

Responsibilities

• Deliver structured training, refresher training, and onboarding for new starters.
• Coach team members with demonstrated tasks and feedback.
• Conduct competency observations and sign-off only when standards are met.
• Maintain training and competency records and report progress to the Team Manager.
• Promote safe behaviour and consistent work standards.
• Identify skill gaps and recommend development actions.
• Support warehouse operations as needed to meet volume and service goals.
• Ensure safety, quality, and productivity standards are met in all activities.
• Escalate recurring issues to the Team Manager when needed.

Skills

Training delivery

Coaching

Competency assessment

Onboarding

Documentation

Job description

Join the Cold Chain That Feeds the World. For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we’re a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world – and we’re looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people’s growth and well-being. If you’re ready to make a meaningful impact in a company that puts people first, Americold is the place for you.

What You’ll Do

As the Warehouse Training Coordinator, you will build workforce capability by delivering structured training, coaching, competency assessment, and onboarding support. This role is based at our Acacia Ridge, QLD facility with two positions available across our AM and PM rosters. The role also contributes to warehouse operations when required, while maintaining a clear focus on safe work practices, process consistency, quality and productivity.

• Deliver structured training, refresher training, new starter onboarding and cross-skilling activities.
• Coach team members by demonstrating tasks, observing performance and providing clear, practical feedback.
• Conduct competency observations and assessments in accordance with approved procedures, document outcomes accurately and support competency sign-off only when the required standards have been demonstrated.
• Complete and maintain accurate training, competency and cross-skilling records within required timeframes. Provide the Team Manager with clear updates on employee progress, identified capability gaps, outstanding training requirements and any concerns requiring follow-up.
• Lead by example through safe behaviour, positive communication and consistent work standards.
• Identify skill gaps and recommend appropriate development actions.
• Perform productive warehouse and manual handling tasks when required to support volume, service levels and business priorities.
• Meet all applicable safety, quality, productivity and compliance expectations while working operationally.
• Provide immediate task guidance and corrective instruction where appropriate.
• Promptly escalation recurring performance issues, attendance concerns, conduct matters, safety breaches or other concerns requiring formal management action to the Team Manager.

What Experience And Education You Need.

• Demonstrated experience performing key warehouse functions in a logistics, distribution or cold storage environment, with sound knowledge of relevant systems, equipment and operating procedures.
• Consistent record of safe work practices, reliability, punctuality and strong work standards.
• Ability to explain tasks clearly in a simple, practical and supportive manner
• Experience supporting new starters, training team members or coaching others through skill development.
• Ability to provide constructive feedback while recognising when matters require escalation to the Team Manager.
• Strong verbal and written communication, interpersonal and organisational skills, including the ability to adapt training to different learning needs, maintain accurate records and communicate capability concerns clearly to operational leaders.

What We Offer

At Americold, we recognise that our people are critical to our success. In return for your leadership and expertise, we offer:

• A value-driven culture centred on safety, integrity, teamwork and giving back to the communities in which we operate
• A competitive remuneration package, including bonus eligibility
• A role with genuine autonomy, influence and long-term career development opportunities
• Access to Fitness Passport, supporting your health and wellbeing
• Structured internal training and development programs to support your growth as a leader
• Novated leasing options
• Paid parental leave, supporting you and your family during life’s important moments

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.

What We Offer

At Americold, we believe in taking care of our people. We offer benefits designed to support your health, financial well-being, and future. Our associates know what’s in it for them – opportunity, purpose and a values-driven culture. When you join Americold, you become part of a mission to help our customers feed the world.

U.S. Only: Americold offers a range of benefits, including medical/dental/vision insurance, STD/LTD coverage, 401(k) with Company match, FSA, life insurance, EAP, and paid time off, some of which may vary depending on the particular position and whether it is covered by a collective bargaining agreement (CBA).

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