Warehouse Training Coordinator

Acacia Ridge Pet Resort; City of Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Fitness Passport

Novated leasing

Paid parental leave

Career development opportunities

Job summary

Americold is seeking a Warehouse Training Coordinator in Australia to build workforce capability through structured training, onboarding and coaching. The role supports safe work practices, quality and productivity while contributing to warehouse operations as needed.

Responsibilities include delivering onboarding, competency assessments, cross-skilling, and maintaining accurate records. Strong communication and organisational skills are essential to explain tasks clearly and support leaders

Qualifications

• Demonstrated experience performing key warehouse functions in logistics or cold storage.
• Consistent record of safe work practices and reliability.
• Ability to explain tasks clearly in simple terms.
• Experience training new starters and coaching team members.
• Strong communication and organisation, with record-keeping skills.

Responsibilities

• Deliver structured training and onboarding for new starters.
• Coach team members and provide actionable feedback.
• Conduct competency observations and document outcomes.
• Maintain training and competency records and report progress.
• Support warehouse operations and safety compliance.

Job description

As the Warehouse Training Coordinator, you will build workforce capability by delivering structured training, coaching, competency assessment, and onboarding support. This role also contributes to warehouse operations when required, while maintaining a clear focus on safe work practices, process consistency, quality and productivity.

• Deliver structured training, refresher training, new starter onboarding and cross-skilling activities.
• Coach team members by demonstrating tasks, observing performance and providing clear, practical feedback.
• Conduct competency observations and assessments in accordance with approved procedures, document outcomes accurately and support competency sign-off only when the required standards have been demonstrated.
• Complete and maintain accurate training, competency and cross-skilling records within required timeframes. Provide the Team Manager with clear updates on employee progress, identified capability gaps, outstanding training requirements and any concerns requiring follow-up.
• Lead by example through safe behaviour, positive communication and consistent work standards.
• Identify skill gaps and recommend appropriate development actions.
• Perform productive warehouse and manual handling tasks when required to support volume, service levels and business priorities.
• Meet all applicable safety, quality, productivity and compliance expectations while working operationally.
• Provide immediate task guidance and corrective instruction where appropriate.
• Promptly escape recurring performance issues, attendance concerns, conduct matters, safety breaches or other concerns requiring formal management action to the Team Manager.

What Experience and Education You Need.

• Demonstrated experience performing key warehouse functions in a logistics, distribution or cold storage environment, with sound knowledge of relevant systems, equipment and operating procedures.
• Consistent record of safe work practices, reliability, punctuality and strong work standards.
• Ability to explain tasks clearly in a simple, practical and supportive manner
• Experience supporting new starters, training team members or coaching others through skill development.
• Ability to provide constructive feedback while recognising when matters require escalation to the Team Manager.
• Strong verbal and written communication, interpersonal and organisational skills, including the ability to adapt training to different learning needs, maintain accurate records and communicate capability concerns clearly to operational leaders.

What We Offer

At Americold, we recognise that our people are critical to our success. In return for your leadership and expertise, we offer:

• A value-driven culture centred on safety, integrity, teamwork and giving back to the communities in which we operate
• A role with genuine autonomy, influence and long-term career development opportunities
• Access to Fitness Passport, supporting your health and wellbeing
• Structured internal training and development programs to support your growth as a leader
• Novated leasing options
• Paid parental leave, supporting you and your family during life’s important moments

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.