Warehouse Supervisor - Harvey Norman

Harvey Norman; City Of Mandurah; On-site; AUD 55,000 - 85,000; Full time

Benefits offered by this job

Generous staff discounts

Career progression support

Rewarding environment

Flexible work environment

Job summary

Harvey Norman Mandurah Warehouse is seeking a passionate, customer-service focused 2IC to support the team in dispatch, receiving and delivering great service to customers.

You will coach staff, liaise with customers, ensure timely distribution of goods, and help maintain WH&S standards, with shifts across retail hours including weekends.

Qualifications

• Excellent communication skills in both verbal and written.
• Be highly motivated and results driven with outstanding customer service.
• Experience in warehouse management or warehouse operations.
• Ability to lead and motivate a team, coach staff and liaise with customers.

Responsibilities

• Oversee dispatching and receiving of orders.
• Coach and support junior team members.
• Provide exceptional customer service and liaise with customers.

Skills

Customer service

Teamwork

Communication

Time management

Attention to detail

Tools

Forklift license

Job description

• Full Time Position
• Guaranteed base earnings
• Opportunity to work with an Australian retail icon
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Mandurah Warehouse Team is seeking a passionate, customer service focused 2IC to join them in delivering Great Service, Always! to their customers.

As a 2IC, you have a good understanding of the dispatching and receiving of orders, coaching staff and liaising with customers providing exceptional customer service.

To be successful you must:

• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Excellent communication skills in both verbal and written
• To be highly organised and possess great time management skills
• Experience in warehouse management
• Have the ability to warehouse operations, assist coaching, lead and motivated an enthusiastic team
• Must be motivated and have a great eye for detail
• Experience checking delivery sheets
• Effective, timely and accurate distribution of goods in and out of our warehouse, including loading of trucks
• A strong commitment to WH&S policies and procedures
• Enthusiasm and willingness to learn with a "can do" attitude
• Ability to prioritise workload and meet deadlines
• Flexibility across retail trading hours including weekends, public holidays and late night trades
• Current Forklift, Drivers and Pickers License (preferred or essential)

What we offer:

• Generous staff discounts
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment