Warehouse & Store Supervisor

The Salvation Army; Gladstone Regional; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Flexible working arrangements

Paid parental leave

Career development opportunities

Job summary

The Salvation Army in Gladstone, QLD is seeking a Warehouse & Store Supervisor to oversee stock movement and merchandising, coordinating with Store Supervisors to maximise sales. This permanent, part-time role offers 20 hours per week, reporting to the Store Manager.

You will supervise warehouse operations, prepare sale-ready goods, support donors and customers, handle cash, and supervise volunteers. A current Queensland driver’s licence and WHS awareness are essential.

Qualifications

• Experience in retail or customer service with supervisory experience preferred.
• Current QLD Driver’s licence.
• Physical ability to stand, walk, lift and handle stock in line with WHS procedures.

Responsibilities

• Supervise warehouse operations including stock movement and store coordination.
• Prepare and distribute sale-ready goods by identifying high-value items and ensuring they are cleaned and sent to the right stores.
• Assist donors and customers by greeting them at drop-off points and assisting with unloading donations.
• Assist with store cash handling including balancing registers and opening/closing the Gladstone Store as required.
• Supervise and support volunteers.

Skills

Retail experience

Supervisory experience

Customer service

QLD Driver’s licence

Job description

Number of Positions Available: 1

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most‑loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

About the role

As a Warehouse & Store Supervisor, this is your opportunity to supervise product preparation and coordinate stock movement with Store Supervisors to maximise sales through effective merchandising. Reporting to the Store Manager, this is a permanent, part‑time role offering 20 hours per week, located in Gladstone, QLD.

How you will make an impact

• Supervise warehouse operations including stock movement and store coordination.
• Prepare and distribute sale‑ready goods by identifying high‑value items and ensuring they are cleaned and sent to the right stores.
• Support donors and customers by greeting them at drop‑off points and assisting with unloading donations.
• Assist with store cash handling including balancing registers and opening/closing the Gladstone Store as required.
• Supervise and support volunteers.

What you will bring

• Understanding of the value of second‑hand goods with a wide knowledge on brands and goods.
• Experience in retail and/or customer service environment with some supervisory experience is preferred.
• Current QLD Driver’s licence.
• This position requires the physical ability to safely perform regular standing, walking, lifting and handling of stock in line with WHS procedures.

What we offer

• Generous Paid Parental leave for primary (12 weeks) & secondary carers.
• Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
• Flexible working arrangements.
• Access to EAP and health & wellness initiatives incl Fitness Passport.
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days).
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

Equal Opportunity Statement

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.

We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.

All child facing roles will require the successful completion of a Working with Children Check.

Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better.

And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Mission, Vision & Values

The Salvation Army is a Christian movement dedicated to sharing the love of Jesus.

We share the love of Jesus by:

• Caring for people
• Creating faith pathways
• Building healthy communities
• Working for justice

When you work with the Salvos, you help make a real difference to the community and the lives of others.

Why work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services.

When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis.

So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.

Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits.

Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.

The Salvation Army encourages people from all backgrounds, abilities, and identities to apply.

We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.

Career Information

Check out our career page to find out more about our recruitment process and what its like to work at the Salvos.

We are always on the lookout for individuals keen to help us fulfil mission to support those in need.

Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer.

Whatever your skillset, availability, or areas of interest, we are keen to hear from you.

Volunteer Opportunities

Check out our volunteer opportunities here.