Warehouse Sales Assistant

DuluxGroup; Canberra; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

Private health extras cover up to 1000

Product discounts on DuluxGroup brands

Fitness Passport access

20 weeks parental leave

Career development & learning

Wellbeing Hub & EAP

Recognition program

Job summary

Lincoln Sentry in Fyshwick, ACT is seeking a hands-on Warehouse Sales Assistant to be the main contact for customers who visit, call, or email. You will process orders, check stock, manage deliveries, and support daily branch operations.

This role requires strong customer service, experience in trade retail, and proficiency with SAP and Microsoft Office. A valid Class C Driver Licence is preferred.

Qualifications

• Strong customer service and communication skills.
• Experience in a Trade Retail environment.
• Proficiency with SAP and Microsoft Office.

Responsibilities

• Process orders and respond to customer enquiries at the Fyshwick branch.
• Conduct stock checks, replenish inventory and coordinate deliveries.
• Assist at the service counter and support promotional activities.

Skills

Customer service

Trade retail experience

Communication skills

Stock management

Tools

SAP

Microsoft Office

Job description

About Us

Proudly part of the DuluxGroup, Lincoln Sentry is a market leading supplier of specialty hardware and components for the building, renovation, and manufacturing industries. With an national footprint and a diverse product portfolio-from cabinetry and furniture fittings to glazing and architectural hardware-we’re the trusted partner for trades and businesses across residential and commercial projects.

Joining Lincoln Sentry means being part of a team that values collaboration, customer focus, and continuous improvement. Our people enjoy industry-leading development programs, wellbeing initiatives, and benefits designed to support both career and lifestyle. If you’re passionate about shaping spaces and want to work with a company that empowers you to make an impact, Lincoln Sentry is the place to build your future.

What You’ll Be Doing

This is a hands-on role where no two days are the same. As a Warehouse Sales Assistant, you’ll be the key point of contact for our customers in Fyshwick—whether they visit the branch, call, or reach out via email. Your responsibilities will include processing orders, conducting stock checks, replenishing inventory, responding to order enquiries, and coordinating deliveries for local customers. From assisting at the service counter to managing stock and supporting promotional activities, you’ll play an active role in all aspects of daily branch operations.

Our Benefits

• Up to$1,000netannuallyto cover private health extras gap costs
• Exclusive discountson DuluxGroup products and partner offers
• Stay active anytime, anywhere through our partnership withFitness Passport
• 20 weeks paid parental leave(primary carers) and2 weeks partner leavefrom day one
• Market leadinglearning,developmentand careerpathways
• Access to ourWellbeing Huband fullEAP support
• Recognition programsthat celebrate your impact

What We’re Looking for

• A current and unrestricted Class C Driver Licence or higher
• Strong customer service and communication skills (both written and verbal)
• Previous experience working in a Trade Retail environment
• Computer skills – SAP and Microsoft Office experience

Why Join Us?

Progressing your career with the DuluxGroup means being part of a network of over8000 employees globallywho believe in our purpose to‘Imagine a Better Place’

With origins dating back to 1918, weare a leading marketer and manufacturer of iconic brands such as Dulux, Selleys, Cabots, Yatesand B&Dto name a few.

By joining us, you will be a part of along termstrategy to deliver profitable growth through brand leadership, innovationand customer intimacy. We are committed to internal mobility and growth while fostering an inclusive culture with flexible work options.