Warehouse Manager | Lead Team, Dispatch & Customer Service

Harvey Norman Ltd; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Career progression

Positive work environment

Job summary

Harvey Norman Noble Park Warehouse Team is seeking a Warehouse Manager to lead the dispatch, receiving, and overall warehouse operations. You will coach staff, coordinate rosters, and ensure exceptional customer service during every interaction with our customers in a fast-paced retail environment.

Ideal candidates will have strong communication, organizational skills, and a proven track record in warehouse management with a focus on safety and process improvement.

Qualifications

• Excellent communication skills in both verbal and written.
• Experience in warehouse management and staff rostering.
• Ability to lead and motivate a warehouse team.
• Strong organisational skills and attention to detail.
• Commitment to WH&S policies and procedures.

Responsibilities

• Oversee dispatching and receiving of orders to ensure on-time delivery.
• Coach, roster and lead a motivated warehouse team.
• Liaise with customers to provide exceptional service and resolve issues.
• Ensure accurate distribution of goods in and out of the warehouse, including loading trucks.
• Maintain safe working practices and compliance with WH&S guidelines.

Skills

Customer service

Communication skills

Team leadership

Warehouse management

Forklift licence (preferred)

Job description

Harvey Norman Noble Park Warehouse Team is seeking a Warehouse Manager to lead the dispatch, receiving, and overall warehouse operations. You will coach staff, coordinate rosters, and ensure exceptional customer service during every interaction with our customers in a fast-paced retail environment.

Ideal candidates will have strong communication, organizational skills, and a proven track record in warehouse management with a focus on safety and process improvement.