Warehouse Coordinator (Overnight)

IKEA Gruppe; Perth; On-site; Confidential; Part time

Benefits offered by this job

15% Co-worker discount

Subsidised meals

Free uniforms

Free Co-worker parking

Bonus programme

Benefits Membership

Co-worker Loyalty programme

24/7 Employee Assistance Program

Job summary

IKEA in Perth is seeking a Fulfilment Operations Coordinator to lead daily operations of the fulfilment team, ensuring efficient, safe processes and a customer‑centric approach.

You will supervise picking, packing, loading, and replenishment, contribute to KPI targets, support onboarding, and uphold safety standards while embracing continuous learning and teamwork.

Qualifications

• Demonstrated passion for fulfilment operations and life at home.
• Enthusiastic about teamwork and motivating people.
• Advocate for a safe working environment.
• Excellent communication skills with stakeholders at all levels.
• Detail-oriented with meticulous approach to tasks.
• Energised by continuous learning and improvement mindset.
• Proficient computer skills and ability to learn IKEA IT systems.

Responsibilities

• Coordinate and supervise the daily operations of the Fulfilment Operations team to secure efficient and safe fulfilment processes.
• Support the team in planning/leading tasks for picking, packing, unloading/loading and replenishment within KPIs, while maintaining a customer‑centric mindset.
• Provide feedback on team performance and implement effective solutions to improve operations.
• Contribute to achieving Fulfilment Operations department goals.
• Maintain a clean, safe environment and ensure adherence to SOPs and safety requirements.
• Facilitate onboarding training and floor support to develop team competence.

Skills

Teamwork

Communication

Safety conscious

Attention to detail

Continuous learning

IT systems proficiency

Tools

IT systems and tools

Job description

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.

We stand for equality, diversity and inclusion.

We care about people & planet and promote health & wellbeing.

We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:

• $32.21 base hourly pay rate + penalty rates (including overnight hours, weekends & public holidays).
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• Rosters published 4 weeks in advance.
• 15% Co-worker discount
• Subsidised meals and complimentary drinks in our Co-worker restaurant
• Free uniforms provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
• 24/7 access to our Employee Assistance Program for health and wellbeing support

Additional information:

• These roles are permanent part-time, 40- 60-hour contract/fortnight.
• Internal role title is Fulfillment Operations Coordinator.
• In order to be considered for this role, you must be able to work a rotating roster with shifts between the hours of 12am and 12pm, including availability to work every second weekend.

About this work area

As a Fulfilment Operations Coordinator your responsibilities will include, but are not limited to:

• Coordinating and supervising the daily operations of the Fulfilment Operations team to secure efficient and safe fulfilment processes.
• Support the team both in planning/leading and performing tasks for major areas of responsibility, such as picking, packing, unloading, loading and replenishment of goods/orders within the agreed KPIs. Whilst fostering a customer‑centric mindset.
• Providing feedback on team performance, analysing, and implementing effective solutions where needed, optimising commerciality, and securing excellence in operations.
• Contributing to the implementation and achievement of the Fulfilment Operations department goals.
• Maintain a clean, organised, and safe environment throughout your area of responsibility. Ensuring adherence and compliance of all safety requirements, Standard Operating Procedures (SOP), including securing a safe environment for customers and co-workers.
• Facilitate onboarding training and on the floor co-worker support to secure competence and the achievement of learning goals within the department.

As a Fulfilment Operations Coordinator you are or have:

• Demonstrated passion for fulfilment operations processes and people’s life at home.
• Enthusiastic about teamwork and motivating people, with prior experience supporting the daily operations, coordinating breaks, and delegating tasks.
• A strong advocate for a safe working environment, ensuring that hazards are identified and removed.
• Excellent communication skills, being able to collaborate with stakeholders at all levels to ensure smooth fulfilment operations.
• A detail-oriented person who takes a meticulous approach to tasks and processes to enhance the reliability of the function.
• Energised by continuous learning, with a renew & improve mindset.
• Proficient computer skills and an ability to learn relevant IKEA IT systems, solutions, and tools.

We need people like you!

At IKEA, work is so much more than a job. Come join us!