Warehouse Associate

LuxeMED; Melbourne; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Employee discounts on products

Career growth opportunities

Job summary

LuxeMED in Melbourne is seeking a dynamic, detail-oriented warehouse associate to support operations across stock management, order processing, and logistics.

You will use Shopify and freight software, work with remote teams, and contribute to a collaborative, growth-focused environment. This role also offers employee discounts and clear opportunities for career advancement.

Qualifications

• Experience in warehouse operations and customer service.
• Strong communication and organisational skills.
• Ability to work independently and in a team.

Responsibilities

• Manage warehouse operations including stocktake, stock management, ordering, forecasting, and purchasing.
• Provide excellent customer service via phone, email, and live chat.
• Use Shopify to process and manage orders accurately.
• Coordinate freight and logistics management.
• Ensure proper cleaning and sterilising of equipment.
• Collaborate with remote teams.
• Assist with product assembly and order delivery.
• Conduct pick and pack of orders.
• Operate Walkie Stacker equipment safely and effectively.

Skills

Customer service

Communication

Organisational skills

Teamwork

Detail-oriented

Tools

Shopify

Outlook

Asana

Google Workspace

Microsoft Teams

Freight management software

Walkie Stacker

Job description

LuxeMED is a leading healthcare distributor specialising in capital medical equipment, assistive technology and medical consumables. We are dedicated to providing top-quality products and exceptional service to our customers. As we continue to expand, we are seeking a dynamic and detail-oriented warehouse associate to join our team.

Responsibilities

Manage warehouse operations efficiently including: stocktake, stock management, ordering, forecasting, and purchasing

Provide excellent customer service via phone, email, and live chat

Use Shopify to process and manage orders accurately

Coordinate freight and logistics management

Ensure proper cleaning and sterilising of equipment

Collaborate effectively with remote teams

Assist with product assembly and order delivery

Conduct pick and pack of orders

Operate Walkie Stacker equipment safely and effectively.

Position Requirements

Prior warehouse and customer service experience

High level of experience and proficiency with Outlook, Shopify, Asana, Google Suite, Microsoft Teams, and freight management software

Strong organisational skills and attention to detail

Excellent communication skills, both verbal and written

Ability to work efficiently both independently and as part of a team

Flexibility to adapt to changing priorities and workload

Working with children’s check, Police check and NDIS screening check or willingness to obtain

Opportunities for career growth and advancement

Collaborative and inclusive work environment

Employee discounts on products