Warehouse Assistant

Reece Group; Cairns Regional; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Performance bonuses

Flexible shifts

Paid annual leave

Learning and development programs

Product discounts

Job summary

Reece Group is seeking a customer-focused team member for the Trade Counter in Australia. You will assist plumbers and tradespeople, provide product information, quotes, and help with stock control and deliveries. The role includes shifts, including weekends, and a pathway to develop within the network or head office.

The position emphasizes client service, product knowledge, and teamwork, with opportunities for professional growth and discounts on bathroom/kitchen products.

Qualifications

• Experience in retail sales or customer service is preferred.
• Willingness to learn and adapt to new systems.
• Able to pick orders, maintain displays and ensure information accuracy.

Responsibilities

• Provide customer service and product information in person and over the phone.
• Provide quotes for customers both in-store and over the phone.
• Undertake pick packing and stock control tasks.
• Keep the branch tidy and safe, supporting a smooth operation.
• Make occasional deliveries to customers using a company vehicle.
• Assist customers and help maintain accurate product information.

Skills

Retail Sales

Customer Service

Order Picking

Stock Control

Driver's Licence

Tech Savvy

Job description

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we've supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

About the role

As part of the Trade Counter team in Edmonton, you'll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.

A typical day will involve:

Providing customer service and information about products

Providing quotes both in person and over the phone

Undertaking pick packing and stock control activities

Helping keep the branch tidy and safe

Making occasional deliveries to customers using a company vehicle

We'd love to hear from you if you're someone who:

Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone

Might not have experience in this space, but is willing to learn

Can pick orders, maintain shop floor displays and ensure information provided is accurate

Tech-savvy and is happy to learn new systems

Has a clean valid driver's licence and is open to working various shifts, including weekends

Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

Performance based bonuses

Flexibility around shifts

Paid annual leave

Continuous learning and development programs to support your career goals

Generous discounts for those looking to renovate their bathroom or kitchen

Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more

Paid parental leave

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.