Trade Counter Assistant

The Swimming Pool & Spa Association of Australia; Australia; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Performance bonuses

Paid annual leave

Learning and development programs

Staff discounts

Paid parental leave

Job summary

The Swimming Pool & Spa Association of Australia is seeking a customer-focused team member to support the Trade Counter in our I&P branches. You will help landscapers, irrigation specialists, and tradespeople access the products they need and keep the branch running smoothly.

Daily duties include assisting customers with product information, quoting in person and over the phone, picking, packing, stock control, keeping areas tidy and safe, and delivering goods using a company vehicle.

Qualifications

• Experience in retail sales or the pool industry.
• Ability to pick orders, maintain shop displays and ensure information is accurate.
• Clean, valid driver's licence and safe driving record.
• Willingness to develop career within the network or head office.

Responsibilities

• Provide customer service and information about products.
• Provide quotes in person and over the phone.
• Undertake pick packing and stock control activities.
• Keep the branch tidy and safe.
• Make deliveries to customers using a company vehicle.

Skills

Customer service

Stock control

Delivery driving

Tech savvy

Job description

We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. For over 100 years, we've supported the trade with specialist irrigation supplies and services for large commercial spaces, sporting fields, residential backyards, and everything in between

About the role

About the role

As part of the Trade Counter team in our I&P branches, you'll help landscapers, irrigation specialists and other tradespeople access the products they need to take care of their outdoor spaces, as well as undertaking other tasks that keep the branch running smoothly.

A typical day will involve:

Providing customer service and information about products

Providing quotes both in person and over the phone

Undertaking pick packing and stock control activities

Helping keep the branch tidy and safe

Making deliveries to customers using a company vehicle

We'd love to hear from you if you're someone who:

Has previous experience in retail sales or the Pooling industry and enjoys helping customers both in person and over the phone

Can pick orders, maintain shop floor displays and ensure information provided is accurate

Tech-savvy and adaptable learning new systems

Has a clean valid driver's licence

Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

Performance based bonuses

Paid annual leave

Continuous learning and development programs to support your career goals

Generous discounts for those looking to renovate their bathroom or kitchen

Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more

Paid parental leave

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.

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