Warehouse & Administration

Elmo; Orange City Council; On-site; AUD 45,000 - 60,000; Full time

Job summary

Viatek is seeking a hands-on Operations Assistant to support our day-to-day warehouse and customer service tasks from our Orange, NSW office. No technical experience is required as full training is provided.

You will handle deliveries, stock control, order preparation and assist on-site installations when needed. We value a positive attitude, reliability, and strong organisational skills, with the ability to work independently or as part of a small team.

Qualifications

• Candidate has a positive attitude and willingness to learn.
• Reliable and proactive by nature.
• Strong organisational and time-management skills.
• Confident working independently and in a team.
• Clear written and verbal communication abilities.
• Must hold a valid Australian driver’s licence.
• Ability to obtain Working with Children Check and National Police Check.
• Experience in customer service or delivery roles.

Responsibilities

• Receive deliveries and prepare orders for dispatch.
• Order parts and maintain stock levels.
• Respond to customer inquiries via phone and email.
• Keep information up to date in internal systems.
• Assist in setting up new equipment.
• Support installation team on customer sites when required.

Skills

Positive attitude

Reliability

Organisation

Team & independence

Clear communication

Australian driver's licence

Compliance checks

Customer service / delivery experience

Job description

Job Description

At Viatek, we have a long history of supporting and developing our people to build rewarding and successful careers. Our culture is built around our core values:

• People
• Integrity
• Innovation
• Customer

We are looking for someone who shares these values and wants to be part of a supportive, collaborative team.

About this role

This role has a range of tasks to keep our operations running smoothly. This includes receiving deliveries, preparing orders for dispatch, ordering parts and maintaining appropriate stock levels. You will also respond to customer enquiries (phone and email), keep information up to date in our systems and assist in setting up new equipment. From time to time, you may also support our installation team on customer sites. No technical experience is required, as full training will be provided.

This role is full-time and based at our office in Orange.

This role is a great starting point at Viatek with the opportunity to expand into other teams over time.

What we are looking for

We are looking for someone who is a great cultural fit and aligns with our values. As a small team, this is an important element of the recruitment process.

What you will bring

• A positive attitude and willingness to learn
• Reliability and a proactive approach
• Good organisation and time-management skills
• Confidence working independently and as part of a team
• Clear written and verbal communication skills
• A valid Australian driver's licence
• Ability to obtain a Working with Children Check and National Police Check
• Customer service or delivery experience

Desirable, but not essential

• Exposure to warehousing, stock control, administration or procurement
• An interest in technology or hands-on equipment setup

About Viatek

Viatek is Australia's leading independent provider of FUJIFILM and Lexmark solutions, as well as commercial production equipment. With 20 locations across Victoria, New South Wales and South Australia, we proudly support businesses with market-leading technology and exceptional service.

Why consider Viatek?

Our support starts from day one:

• A structured onboarding program that supports your introduction to Viatek and the role.
• Role-specific training
• Access to a wide range of colleagues for support
• Ongoing discussions about your career path

Lastly, we have built a strong culture based on trust and respect; we have high-quality leaders and teams that support one another.