Warehouse 2IC - Hands-On Ops & Safety Leader

Norma Pacific; Gold Coast City; On-site; AUD 55,000 - 73,000; Full time

Job summary

NORMA Pacific on the Gold Coast is seeking a hands-on Warehouse 2IC to support the Warehouse Supervisor in day-to-day operations. This role suits an experienced warehouse professional who leads by example, drives performance, and maintains safety, accuracy and service levels on the floor.

You will handle receiving, put away, dispatch and inventory control, coach team members, and contribute to continuous improvement while maintaining high standards of safety and efficiency.

Qualifications

• Experience in a warehouse, distribution or logistics environment, with leading hand or senior store duties preferred.
• Current LF forklift license is required; reach truck experience is highly regarded.
• Current LO stock picker license is highly desirable.
• Strong understanding of receiving, dispatch, pick/pack, inventory control and housekeeping standards.
• Proficient with warehouse management systems and basic IT tools.
• Attention to detail and accuracy in a fast-paced environment.
• Clear communication and ability to coach and influence team members.
• Strong commitment to safety and safe operating procedures.
• Physically fit to lift and move products up to 20 kg.

Responsibilities

• Support the Warehouse Supervisor with daily activities across receiving, put away, replenishment, picking, packing, dispatch and inventory control.
• Provide clear direction to warehouse team to achieve daily priorities and KPI targets.
• Operate forklifts and reach trucks safely where required.
• Maintain accurate records and transact in the warehouse system.
• Assist with cycle counts, stock investigations and inventory accuracy.
• Promote safe work practices and ensure compliance with site procedures.
• Identify practical improvements to workflow, safety, accuracy and productivity.

Skills

Leadership

Warehouse operations

Safety compliance

Inventory control

Communication skills

Problem solving

Manual handling

Tools

Warehouse management systems

Basic computer applications

Job description

NORMA Pacific on the Gold Coast is seeking a hands-on Warehouse 2IC to support the Warehouse Supervisor in day-to-day operations. This role suits an experienced warehouse professional who leads by example, drives performance, and maintains safety, accuracy and service levels on the floor.

You will handle receiving, put away, dispatch and inventory control, coach team members, and contribute to continuous improvement while maintaining high standards of safety and efficiency.