Ward Support Assistant

Bayside Health; Melbourne; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Salary packaging

Onsite car & bike parking

Fitness Passport

Pre-tax ProSport memberships

KU Children’s Services childcare

Job summary

Bayside Health is seeking a casual Ward Support Assistant to provide patient-focused services within Alfred Health's ward environment in Melbourne. The role involves assisting with daily ward operations across morning, afternoon, and night shifts at The Alfred.

Applicants should hold a Certificate III in Health Services Assistance. Benefits include salary packaging, onsite parking, Fitness Passport, and access to child care services.

Qualifications

• Customer-focused service to patients and stakeholders.
• Ability to adapt to change within a ward environment.

Responsibilities

• Provide a customer-focused service to patients and relevant stakeholders of Alfred Health.
• Perform scheduled and ad-hoc support tasks within a specific ward as required.

Skills

Customer service

Flexibility

Education

Certificate III in Health Services Assistance

Job description

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Casual position
• Morning, afternoon and night shifts available
• Patient Services Assistant Grade 1 or 2 (PS21 or PS25)
• Located at The Alfred
• Great staff benefits!

The Department

Alfred Health Support Services provides non-clinical support services across Alfred Health, these services include cleaning services, car parking and fleet management, waste management, gardens and grounds, distribution, security and access control, ward support, linen services, ancillary services, food services and hospitality.

The Role

The Ward Support Assistant will provide a customer focused service to patients and relevant stakeholders of Alfred Health and adhere to all requirements ensuring the support services are delivered in an efficient and effective manner. The Ward Support Assistant will perform all scheduled and ad-hoc support tasks within a specific ward as required.

Qualifications And Experience Required

• You must hold a Certificate III in Health Services Assistance
• Have the ability and adaptability to participate in change

Staff Benefits

• Salary packaging & novated leasing through Maxxia
• Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability
• Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership
• Enjoy excellent onsite fitness facilities at The Alfred via ProSport (pre-tax memberships)
• Childcare services at The Alfred managed by KU Children’s Services

If applicable, please specify specific requirements that you require in your cover letter or CV.

For enquiries regarding this position, please contact Daniel Pham, Ancillary & Ward Support Manager - [e-mail]

Applications close 11pm AEDT, Tuesday 8th November 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.