Ward Clerk - Urgent Care

Colac Area Health; Colac; On-site; AUD 40,000 - 56,000; Part time

Benefits offered by this job

Induction program

Salary packaging

Social club

Professional development and education

Employee Assistance Program

Research support access

Job summary

Colac Area Health is seeking a Ward Clerk for the Urgent Care area. This permanent part-time role up to 24 hours per fortnight supports reception, administrative duties and patient flow in a busy urgent care ward.

Ideal candidates will have administration experience, a commitment to customer service, and proficiency in Microsoft Office. Training and professional development opportunities are provided within a values-based workplace.

Qualifications

• Qualifications in a relevant administration or management field (preferred).
• A strong focus and passion for customer service.
• Proficiency in Microsoft Office platforms; ability to learn additional software programs.

Responsibilities

• Provide administrative support and reception duties in Urgent Care to assist in effective and efficient management of the department.
• Maintain records, coordinate communications and support clinical and nursing staff as required.
• Assist with scheduling, filing, data entry and general clerical tasks to ensure smooth ward operations.

Skills

Customer service

Interpersonal communication

Problem solving

Education

Administration qualification (preferred)

Tools

Microsoft Office

Job description

Classification - Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector)(Single Interest Employers) Enterprise Agreement 2025-2027 : Admin Officer Grade 1 (Level 1 - Level 5)

Job Category -Ward Clerk

About Us

Situated just 150 kilometres south-west of Melbourne, at the foot of the stunning Otway Ranges, close to Lorne and the Surf Coast, Colac Area Health services 21,000 people who call the Shire home.Colac Area Health meets the needs of more than 30,000 people in the Corangamite, Colac Otway, and Surf Coast Shires. A unique integrated health service providing a wide range of clinical and non-clinical services to the Colac and district community. This includes the following:

• Nursing/Midwifery
• Aged Care
• Medical
• Community Services
• Corporate Services
• Support Services

About the role

WARD CLERK – URGENT CARE
Permanent Part Time – up to 24 hours per fortnight

Colac Area Health is a values-based organisation providing a unique integrated health service comprising of over 500 employees, providing Acute Care, Aged Care, Community and Allied Health Services.

The Urgent Care Ward Clerk is responsible for providing administrative support and reception duties in Urgent Care to assist in the effective and efficient management of the department.

What’s required?

• Qualifications in a relevant administration or management field (preferred).
• A commitment to continuing education and professional development.
• Current National Police Certificate (or ability to acquire).
• A strong focus and passion for customer service.
• Recent clerical experience.
• Proficiency in Microsoft office platforms and demonstrated ability to competently learn additional software programs.
• Strong interpersonal, communication (written and oral) and problem solving skills.
• Ability to contribute to continuous quality improvement activities.

Benefits working with us

Colac Area Health offers the following benefits;

• Extensive organisational orientation/department induction
• Salary Sacrificing/Packaging
• Active Social Club
• Extensive professional development and continuing education
• Employee Assistance Program
• Access to on-site research support from the CAH Research Unit and the Western Alliance Academic Health Science Centre

To learn about our town and region please visit: Discovering natures wonders in Colac

Diversity and Inclusion

We believe in the power of diversity and inclusion. We celebrate the unique backgrounds, perspectives, and talents of our team members, fostering an environment where everyone feels valued and respected.

Our commitment to diversity strengthens our ability to provide compassionate and equitable care to all individuals, regardless of their backgrounds, abilities and identities.

We are committed to providing positive employment opportunities and a workplace that promotes wellbeing, and we welcome and encourage applications from those who identify as Aboriginal and/or Torres Strait Islander.

We actively encourage individuals with disabilities and diverse backgrounds and identities to apply for our positions. Should you require any reasonable adjustments or support during the recruitment process, we are here to assist you every step of the way.

We are committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards.

This role requires you to provide evidence of the current influenza vaccination.

Email: *********@cah.vic.gov.au

Phone: [phone]

Position Description

Are you currently a Colac Area Health employee? If so, please log into the People Plus internal careers site here or via your applications using your network login. Here you will find the full list of jobs available to you. You can then apply though the internal portal.

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