Ward Clerk - Patient Support Services

ACT Health; Australian Capital Territory; Sur place; AUD 79 000 - 84 000; Plein temps

Avantages offerts par ce poste

Salary packaging

On-site facilities

Employee Assistance Program

On-site Physiotherapists

On-site cafes / staff amenities

Résumé du poste

ACT Health in Canberra Hospital is seeking a Ward Clerk to support patients, clinical staff and visitors across the ward. You will be the central administrative hub, handling admissions, transfers and discharges and keeping Digital Health Records up to date.

The role requires strong organisation, calm under pressure and excellent customer service as part of a multidisciplinary team. Shifts operate on a 24/7 roster including days, evenings, nights and weekends.

Qualifications

• Provide administrative and clerical support to the ward.
• Manage patient admissions, transfers and discharges.
• Maintain accurate records within hospital systems.

Responsabilités

• Provide administrative and clerical support to the ward, including patient admissions, transfers and discharges.
• Maintain accurate records within the Digital Health Record and liaise with patients, families, clinicians and stakeholders.
• Support patients, clinical staff and visitors to ensure smooth day-to-day ward operations.
• Work as part of a multidisciplinary healthcare team to deliver high-quality patient service.

Description du poste

Employment Type: Casual
Classification: Administrative Service Officer Level 3 (PN C08766, C08637)
Salary: $78,755.00 - $84.284.00 (Plus 12.5% Super)
Location: Canberra Hospital, Garran
Section: Division of Nursing & Midwifery and Patient Support Services
Closing Date: 12th November 2026

What can we offer you:

Competitive pay rates and excellent working conditions within a tertiary hospital.

Salary Packaging with many options that provide full fringe benefits tax concessions.

Flexible working conditions.

Access to Employee Assistance Program.

Access to onsite Physiotherapists.

Access to onsite cafes, staff cafeteria, pharmacy and gift shop.

About the Role:

Are you organised, people-focused, and thrive in a busy environment where no two days are the same?

Join our Ward Clerk team and play a vital role in supporting patients, clinical staff, and visitors across The Canberra Hospital. As the central administrative hub of the ward, you'll help ensure the smooth day-to-day operation of clinical areas while contributing to a positive patient experience.

As a Ward Clerk, you'll provide administrative and clerical support to the ward, manage patient admissions, transfers and discharges, maintain accurate records within the Digital Health Record, and liaise with patients, families, clinicians, and other key stakeholders.

We're looking for proactive team players with strong organisational skills, excellent communication abilities, and a commitment to delivering outstanding customer service. If you can remain calm under pressure, manage competing priorities, and enjoy working as part of a multidisciplinary healthcare team, we'd love to hear from you. Flexibility is essential, with positions operating across a 24/7 rotating roster including day, evening, night, weekend and public holiday shifts.

Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary and community-based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.

Our Vision: creating exceptional health care together

Our Role: to be a health service that is trusted by our community

Our Values: Reliable, Progressive, Respectful and Kind

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.