Ward Clerk (Part-Time) — Elevate Patient Experience

Monash Health; Melbourne; On-site; AUD 23,000 - 29,000; Part time

Benefits offered by this job

Access to Monash Health in-house学习门户

Access to onsite gym

Salary packaging to increase take-home

Onsite staff car parking

Employee Assistance Program

Job summary

Monash Health is seeking a dedicated Ward Clerk to join the Acute Assessment Unit at Dandenong Hospital on a permanent part-time basis. You will be the first point of contact for patients and visitors, manage patient information, and coordinate non-clinical tasks to ensure smooth ward operations.

The role supports a busy multidisciplinary team in a General Surgical Unit, with shifts from 16:00–20:00 Tue–Thu and 08:00–14:30 Sun, contributing to a high standard of patient care and service delivery.

Qualifications

• Previous ward clerk experience is desirable.
• Experience in healthcare setting is desirable.
• Ability to work in a dynamic, fast-paced environment.
• Excellent customer service and calm under pressure.
• Strong interpersonal and communication skills.

Responsibilities

• Management of patient information
• Ordering and management of medical/surgical consumables for the unit
• Booking patient transport
• Building strong consumer relationships
• Orientating patients to our ward
• Collaborating with the multi-disciplinary team
• Supporting the team with non-clinical tasks

Skills

Ward Clerk experience

Customer service

Communication skills

Teamwork

Adaptability

Job description

Monash Health is seeking a dedicated Ward Clerk to join the Acute Assessment Unit at Dandenong Hospital on a permanent part-time basis. You will be the first point of contact for patients and visitors, manage patient information, and coordinate non-clinical tasks to ensure smooth ward operations.

The role supports a busy multidisciplinary team in a General Surgical Unit, with shifts from 16:00–20:00 Tue–Thu and 08:00–14:30 Sun, contributing to a high standard of patient care and service delivery.