Ward Clerk

Yarrawonga Health; Yarrawonga; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Supportive and inclusive workplace

Role with purpose and daily variety

Opportunities to grow administrative/​

Contribute to meaningful moments in居民

Job summary

Yarrawonga Health is seeking a Ward Clerk for the Karana ward in Yarrawonga, Victoria. This afternoon and public holiday position focuses on welcoming residents, families, and staff, providing proactive administrative support and delivering compassionate care in a busy clinical environment.

As Ward Clerk you will handle front desk management, medical records, meeting support, and general administration, contributing to a warm, community-centred workplace with opportunities to grow administrative

Qualifications

• Friendly, welcoming demeanor
• Detail-focused and organised
• Tech-savvy with good communication skills

Responsibilities

• Front Desk & Visitor Management: greet/screen visitors, handle calls and enquiries, direct people to staff
• General Administration: manage mail/emails/faxes, enter compliments/complaints, assist roster phone calls, maintain equipment and supplies
• Meeting Support & Correspondence: prepare/distribute minutes and resident communications
• Medical Records Management: create/maintain electronic and paper records, allocate admission tasks, file documents
• Additional Tasks: maintain next-of-kin lists and emergency folders, prepare contract folders, support Karana leadership team

Job description

This is a afternoon and public holiday position.

Are you an organised, people-focused professional looking to make a meaningful impact every day?

Yarrawonga Health is seeking an enthusiastic and dedicated Ward Clerk to join our team. This is your opportunity to be part of a warm, community-centred organisation where your work truly matters.

Located on the beautiful Murray River, Yarrawonga Health is a proud rural health service committed to high-quality care and strong community values. In our Karana ward, you will be part of a team that supports residents to feel at home, respected, and cared for.

We offer:

• A supportive and inclusive workplace
• A role with purpose and daily variety
• Opportunities to grow your administrative and health service skills
• A chance to contribute to meaningful moments in the lives of our residents and their families

Ward Clerk

Yarrawonga Health – Yarrawonga, Victoria

This is a afternoon and public holiday position.

Are you an organised, people-focused professional looking to make a meaningful impact every day?

Yarrawonga Health is seeking an enthusiastic and dedicated Ward Clerk to join our team. This is your opportunity to be part of a warm, community-centred organisation where your work truly matters.

Why Yarrawonga Health?

Located on the beautiful Murray River, Yarrawonga Health is a proud rural health service committed to high-quality care and strong community values. In our Karana ward, you will be part of a team that supports residents to feel at home, respected, and cared for.

We offer:

• A supportive and inclusive workplace
• A role with purpose and daily variety
• Opportunities to grow your administrative and health service skills
• A chance to contribute to meaningful moments in the lives of our residents and their families

About the Role

As the Ward Clerk, you will be the welcoming face and the organisational heartbeat of the ward. You’ll support residents, families, visitors, and clinical staff with efficient, compassionate, and proactive administrative service.

Ongoing hours:

• Afternoon shifts 4:30-9pm.
• Weekends and public holidays are required

Key Responsibilities

Front Desk & Visitor Management

• Greet and screen visitors using the LoopLearn kiosk
• Manage all incoming calls and walk-in enquiries professionally and promptly
• Direct residents, visitors, and families to the appropriate staff member

General Administration

• Process and distribute incoming mail, emails, and faxes
• Enter compliments and complaints into the Incident Management System
• Assist the Nurse in Charge with replacement roster phone calls
• Maintain office equipment and arrange servicing as required
• Monitor and order stationery and essential supplies

Meeting Support & Correspondence

• Prepare and circulate minutes for Resident & Relative Meetings, Staff Meetings, and Food & Dining Experience Meetings
• Distribute lifestyle activity calendars, newsletters, special event invitations, and other resident communications

Medical Records Management

• Create and maintain electronic and paper medical records
• Complete administrative tasks for new resident admissions
• Scan and file clinical and non-clinical documents
• Maintain ID label supplies
• Ensure medical records are organised, tracked, and forwarded appropriately, including post-discharge timelines

Additional Tasks

• Maintain up-to-date next-of-kin lists, emergency folders, and emergency contact lists
• Ensure adequate clothing labels for residents
• Maintain work instructions (with approval)
• Prepare contract folders
• Provide general administrative support to the Karana leadership team

About You

We are looking for someone who is:

• Friendly, welcoming, and compassionate
• Confident managing competing priorities
• Detail-focused, organised, and reliable
• Comfortable working in a busy clinical environment
• Tech-savvy with strong communication skills
• Experienced in healthcare administration (desirable, not essential)

Diversity & Inclusion

Yarrawonga Health is committed to building a diverse and inclusive workforce that reflects the community we serve. We welcome applications from people of all cultures, abilities, backgrounds, identities and experiences — including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability and those from culturally and linguistically diverse communities. We strive to create a workplace where everyone feels safe, respected and empowered to contribute.

Ready to Make a Difference?

Join us in delivering exceptional care to older adults in our community. This role is perfect for someone who thrives on connection, variety, and meaningful work.

For more information please contact Tayce Gallagher, Administration Team Leader via email on ***************@yh.org.au

Applications Close: 30th September 2026

Your next rewarding career step starts here.

*Interviews may be conducted prior to closing date

** If successful applicant found, ad may be closed prior to stated closing date