Ward Clerk

Hunter New England Local Health District; Scone; Presencial; AUD 48.000 - 50.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Salary packaging

Superannuation

Descripción de la vacante

Hunter New England Local Health District is seeking a Ward Clerk for Scone Memorial Hospital. This part-time, 12-month temporary role provides essential administrative and reception support within a busy ward environment.

You will manage patient records, admissions, transfers and discharges, answer calls, coordinate documentation, and support clinical teams to ensure timely, patient-centered care. Training and ongoing mentorship are provided.

Formación

• Experience in administration, reception or healthcare setting is highly regarded.
• Training and support are provided to develop necessary skills.
• Familiarity with NSW Health systems is desirable.

Responsabilidades

• Provide reception and clerical support to the ward and handle enquiries.
• Maintain accurate patient records and coordinate clinical documentation.
• Process admissions, transfers and discharges and update electronic health systems.
• Support day-to-day ward operations and liaise with multi-disciplinary staff.
• Uphold privacy and confidentiality in all tasks.

Conocimientos

Communication skills

Organisational skills

Attention to detail

Privacy/confidentiality

Teamwork

Initiative

Computer literacy

Herramientas

NSW Health systems awareness

Descripción del empleo

Remuneration: $34.93 - $36.09 per hour + superannuation + salary packaging

Location: Scott Memorial Hospital, Scone

Employment Type: Temporary Part Time - 12 month contract

Position Classification: Admin Off Level 2

Hours Per Week: 20

Requisition ID: REQ699453

Applications Close: Sunday 8th November 2026

About The Role

As a Ward Clerk at Scone Memorial Hospital, you will provide essential administrative and clerical support to the ward, helping ensure the delivery of safe, timely and coordinated patient care.

You will be a first point of contact for patients, families, visitors and healthcare providers, managing reception and telephone enquiries, maintaining accurate patient records, processing admissions, transfers and discharges, updating electronic health systems and coordinating clinical documentation. Working closely with nursing, medical, allied health and support staff, you will help facilitate communication and the smooth day-to-day operation of the ward.

This role requires strong organisational skills, attention to detail and the ability to manage competing priorities in a busy and changing environment. You will also assist with correspondence, appointments, filing and other administrative tasks while maintaining privacy and confidentiality.

You will receive a structured district and local orientation, on-the-job training and ongoing support from experienced colleagues and managers. Access to education and professional development opportunities through Hunter New England Local Health District and NSW Health will also support you to build your skills and develop your career.

Where you’ll be working

You will join the Scone Administration Team at Scone Memorial Hospital, a collaborative and community-focused team committed to providing professional administrative and reception services that support high-quality, patient-centred care.

As part of a rural hospital, you will work closely with colleagues across a range of disciplines in a friendly and supportive environment where teamwork, respect and excellent customer service are valued. The team takes pride in being adaptable, professional and focused on continuous improvement, with every member contributing to the care and wellbeing of the local community.

About You

We are looking for an organised, adaptable and reliable person who is committed to providing excellent customer service in a healthcare environment.

You Will Bring

• Strong communication and interpersonal skills, with a professional and welcoming approach.
• Sound organisational skills and the ability to manage competing priorities.
• Attention to detail and the ability to maintain accurate records.
• A commitment to privacy, confidentiality and patient-centred care.
• The ability to work independently and collaboratively as part of a multidisciplinary team.
• Initiative, a positive attitude and the ability to remain calm under pressure.
• Confidence using computer systems and a willingness to learn new processes.

Previous experience in administration, reception or a healthcare setting is highly regarded. While experience with NSW Health systems and hospital procedures is desirable, training and support will be provided to help you develop the necessary skills.

Most importantly, you will be eager to learn, embrace change and contribute positively to a respectful and supportive team dedicated to serving the local community.

Additional Information

• To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.
• An eligibility list will be created for future temporary part time vacancies.
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

For role related queries or questions contact Courtney Wicks on

[e-mail]

Information For Applicants

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.