Waitress/Front Staff

An Indian Affair; Armidale; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Casual employment with flexible hours

Staff meals and hospitality discounts

On-the-job training and development

Friendly, supportive team atmosphere

Job summary

An Indian Affair in Armidale, NSW is seeking a friendly Waitress/Front Staff member for a casual role. You will greet guests, take orders, serve meals and drinks, and ensure a welcoming dining experience in a busy, authentic Indian restaurant. This position offers flexible scheduling and on-the-job training to develop hospitality skills.

Join a vibrant team focused on excellent service, safe and hygienic operations, and memorable dining experiences for our guests in a culturally rich environment.

Qualifications

• Experience in waitressing or front-of-house hospitality is preferred.
• Strong communication and friendly, professional demeanor.
• Customer service focus with calm under pressure.
• Flexibility for evenings, weekends and public holidays.
• Ability to stand for long periods and multitask.

Responsibilities

• Greeting and seating guests in a warm, professional manner.
• Taking food and beverage orders and entering them into the POS.
• Serving meals and drinks promptly and courteously.
• Attending to guest needs throughout the dining experience.
• Clearing tables and maintaining a clean dining area.
• Providing menu recommendations and offers.
• Processing payments and handling cash accurately.
• Collaborating with kitchen and bar staff for smooth operations.
• Maintaining a neat, compliant appearance per safety standards.

Skills

Waitress experience

Front-of-house

Customer service

Multitasking

Cash handling

Communication skills

Education

Tools

POS system

Job description

An Indian Affair is seeking enthusiastic and friendly Waitress/Front Staff to join our team in Armidale. This is a casual position that offers flexibility whilst providing exceptional customer service in our welcoming restaurant environment. You will be the face of our establishment, creating memorable dining experiences for our guests as they enjoy authentic Indian cuisine. This role is perfect for individuals seeking flexible work that allows them to develop valuable hospitality skills whilst maintaining work-life balance.

Key responsibilities

• Greeting and seating guests in a warm and professional manner
• Taking food and beverage orders accurately and entering them into the point-of-sale system
• Serving meals and drinks promptly and courteously to all customers
• Attending to guest needs throughout their dining experience and responding to requests promptly
• Clearing tables efficiently and maintaining a clean, hygienic dining area
• Providing knowledgeable recommendations about menu items and special offers
• Processing payments and managing cash transactions accurately
• Collaborating with kitchen and bar staff to ensure smooth restaurant operations
• Maintaining professional appearance and adhering to workplace health and safety standards

What we're looking for

• Previous experience in waitressing or front-of-house hospitality roles is highly desirable
• Excellent communication skills with a friendly and professional demeanour
• Strong customer service focus with the ability to remain calm under pressure
• Ability to work efficiently in a fast-paced environment and multitask effectively
• Attention to detail and accuracy when taking orders and processing payments
• Flexibility to work shifts including evenings, weekends and public holidays
• Physical ability to stand for extended periods and carry items safely
• Reliability and punctuality
• A genuine interest in providing excellent service and creating positive guest experiences
• Knowledge of Indian cuisine or willingness to learn about our menu is advantageous

What we offer

• Casual employment with flexible scheduling to suit your lifestyle
• Opportunity to work in a vibrant, welcoming restaurant environment
• Staff meals and hospitality discounts
• Friendly and supportive team atmosphere
• On-the-job training and development opportunities
• Chance to enhance your hospitality and customer service skills

Work Hours:

Monday to Tuesday: 5:00 PM to 9:00 PM

Friday and Saturday: 5:00 PM to 10:00 PM

Sunday: 5:00 PM to 9:00 PM

An Indian Affair is a well-established Indian restaurant located in Armidale, NSW, dedicated to serving authentic, high-quality Indian cuisine in a welcoming and culturally rich environment. We pride ourselves on our commitment to excellent customer service, quality food, and creating memorable dining experiences for our community. Our team is passionate about sharing the flavours and traditions of India with our guests, and we foster a warm, inclusive workplace where every team member is valued.