Waiter or Waitress

Rigatoni Pty Ltd; Melbourne; On-site; AUD 42,000 - 54,000; Full time

Job summary

Rigatoni Pty Ltd in Melbourne is seeking an experienced Waiter or Waitress to join our restaurant team and deliver a refined dining experience. You will greet guests, take orders, and serve food and beverages, with meticulous attention to presentation and guest comfort. This role requires stamina for busy shifts, weekend work, and the ability to work well in a team.

We value excellent communication and a friendly personality to elevate each guest's visit and ensure memorable dining moments.

Qualifications

• High school diploma required.
• 2 years of experience as a waiter/waitress or similar in hospitality.
• Food safety training preferred.
• Excellent presentation and communication skills.
• Ability to work shifts, weekends and holidays.
• Ability to work in a team or individually.
• Capable of working under pressure and good time management.

Responsibilities

• Greet guests and guide to tables.
• Provide menu details and allergy information when asked.
• Set up tables with runners, cutlery and glasses.
• Inform guests of daily specials.
• Suggest menu options when asked.
• Take accurate orders and input into the POS system.
• Deliver food and drinks to tables.
• Check dishes and kitchenware for cleanliness and presentation; report issues.
• Maintain tidy dining area and provide checks; handle payments.
• Coordinate with kitchen staff to ensure timely service.

Skills

Customer service

Attention to detail

Teamwork

Verbal communication

Education

High school diploma

Job description

Job Overview

We are searching for an expert Waiter or Waitress to join our restaurant. As a Waiter or Waitress, your duties will be taking orders and serving food and beverages to our customers. You will have to elevate the dining experience for clients. We want somebody who will have a good tolerance level and pleasant personality to thrive in this role. You will require working in changing shifts and/or sometimes through weekends and holidays. It is your responsibility to deliver an outstanding overall fine dining experience to our visitors and enjoy their meals.

Responsibilities

• Greet and guide guests to their respective tables.
• Provide menu and thorough information about food preparations when asked (e.g. about portions, ingredients or potential food allergies).
• Make tables ready by setting up table runners, cutlery and glasses.
• Inform customers about the day’s specials.
• Suggest menu options when asked.
• Take precise food and alcoholic beverages guidelines to place the order.
• Use of POS ordering software.
• Converse order particulars to the kitchen staff.
• Deliver food and drink orders.
• Check dishes and kitchenware for cleanliness and presentation and report any problems.
• Organize the table and keep up a neat and clean dining area.
• Provide checks and gather bill payments.
• Carry used plates, glasses, and cutlery to the kitchen for wash.

Requirements

• High school diploma.
• Proven 2 years of work experience as a Waiter or Waitress, Restaurant Server or a similar position in the Hospitality Industry.
• Food safety training in accordance with the Health Department will be preferred.
• Exceptional presentation skills.
• Attentiveness and endurance for customers.
• Ability to work in a team or individually as and when required.
• Ready to work in shifts. Willingness to work on holidays and weekends.
• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Ability to work in pressure and excellent time management abilities.