Volunteer Shop Associate — Help, Learn & Make a Difference

Australian Red Cross; Lane Cove Municipal Council; On-site; Full time

Job description

Are you ready to make a positive impact and have some fun along the way? Red Cross Shops are calling out for vibrant individuals who want to contribute to their community, put their life skills into action or even gain some new valuable skills and experiences.

Why choose to volunteer in a Red Cross Shop?

• Red Cross Shops offer a carefully curated selection of high quality new and pre‑loved items including seasonal clothing, shoes, accessories, and homewares. We know our customers love a treasure hunt, so we ensure our shops are always full of variety, fun pieces, and vibrant displays.
• You’ll be contributing to rescuing pre‑loved clothing from landfills
• You’ll be helping Red Cross raise vital funds to support vulnerable people across Australia
• Be part of a team and feel valued for your time
• Training and development opportunities
• Generous discount on all your purchases

What does a typical day look like in a Shop?

• Welcoming and engaging customers
• Processing transactions through point of sale, including cash and eftpos payments
• Sorting and pricing donations
• Creating vibrant displays to attract shoppers
• Keeping the shop clean and tidy
• Following all shop processes

What skills do you need?

• Friendly and positive attitude
• Sociable and engaging with others
• Happy to work as part of a team
• Flexible and willing to do any of the shop tasks
• Commitment to your nominated shift

What’s the application process?

• No need to upload a resume – just tell us why you’re interested in the role
• We’ll then have a friendly interview in store and ask you a few questions and you can ask us questions too
• You must be at least 15 years of age (QLD – You must be 16)
• Completing a National Police check (paid for by Red Cross)
• You will also be required to complete an Induction into our organisation and Retail program

Apply Now

Let’s get you started on a rewarding volunteer journey in one of our Red Cross Shops.

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.