Volunteer and Visitor Services Coordinator

Department of the Premier and Cabinet; Adelaide; On-site; AUD 82,000 - 86,000; Full time

Job summary

The Volunteer and Visitor Services Coordinator shapes the delivery of exceptional visitor experiences across the Gallery. The role coordinates AGSA’s front-of-house operations and our community of Volunteers and Guides, championing service excellence and an inclusive environment.

Working with teams across the Gallery, this role supports staff development and helps deliver engaging experiences that connect audiences with art and culture across Australia and beyond.

Responsibilities

• The Volunteer and Visitor Services Coordinator shapes the delivery of exceptional visitor experiences across the Gallery.
• The role is responsible for coordinating AGSA’s front-of-house operations and our dedicated community of Volunteers and Guides.
• Working closely with teams across the Gallery, the role champions service excellence, fosters a welcoming and inclusive visitor environment, and contributes to continual improvement of visitor services.

Job description

About the Department

About the Department The Department of the Premier and Cabinet (DPC) drives the Premier's priorities in South Australia. Our vision is to be the heart of government through providing important leadership, trusted advice and strategy as well as central support services for the social, environmental and economic issues that we face. Our staff enjoy working with colleagues who value integrity, knowledge and intellectual capability. They exemplify the public sector purpose: Making a difference so South Australia thrives.

About the Business - Art Gallery of South Australia

About the Business - Art Gallery of South Australia The Art Gallery of South Australia (AGSA) was founded in 1881 and its vision is to be the most inspiring art destination in Australia. Its purpose is to serve the community by transforming the lives of artist and audiences, achieving this through its world-renowned art collection, gallery building, exhibitions, festivals and events, for current and future generations. AGSA presents a dynamic program of temporary exhibitions, pillar exhibitions of international and Australian art and three flagship offerings being the Adelaide Biennial of Australian Art, Tarnanthi Festival of Contemporary Aboriginal and Torres Strait Islander Art, and the Ramsay Art Prize. The AGSA collection comprises more than 48,000 works of art spanning two millennia and embracing all art forms. The collection exists for our audiences - to comprehend the past, to navigate the present, and as a potent avenue to imagine the future. Placing art, artists and audiences at the very heart of who we are guides AGSAs artistic and public programs. AGSA contributes positively to cultural cohesion, social wellbeing, creativity, engaged citizenship and the economic life in South Australia.

Role Highlights

• Lead and inspire AGSA’s visitor-facing teams and volunteer community
• Provide an exceptional and inclusive experience for thousands of visitors each
• Build strong community connections through art, culture and engagement

Role Details

The Volunteer and Visitor Services Coordinator shapes the delivery of exceptional visitor experiences across the Gallery. The role is responsible for coordinating AGSA’s front-of-house operations and our dedicated community of Volunteers and Guides. Working closely with teams across the Gallery, the role champions service excellence, fosters a welcoming and inclusive visitor environment, and contributes to the continual improvement of visitor services. Providing day-to-day leadership to front-facing teams, the role supports staff development and helps deliver engaging, memorable experiences that connect audiences with art and culture. This is an exciting opportunity for someone who enjoys working with people, building strong relationships and shaping experiences that make AGSA a destination for audiences from across Australia and beyond.

Special Conditions

• The Incumbent will be required to participate in the department's Performance Management Program.
• The Incumbent may be assigned to another position at this remuneration level or equivalent.
• Some work outside of normal hours will be required.
• This role requires a Working With Children Check.
• This role requires a National Criminal History check.

Classification

ASO4 - Administrative Services Officer Salary Range $82,212 - $86,180 p.a. Duration Up to 24 months

Enquiries

Enquiries to Emma Fey - A/Director Phone: [phone] Email: [email protected]