Virtual Sales Coordinator

Nova Dental Implant Centre; Newcastle; Remote; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Remote work

Coaching & Support

Job summary

Nova Dental Implant Centre – Newcastle NSW is seeking a Virtual Sales Consultant to convert patient interest into committed dental implant treatment decisions. You’ll work remotely, manage a pipeline, and collaborate with clinicians and support teams to deliver a seamless patient journey.

Ideal candidates bring consultative sales experience, strong closing skills, and the ability to navigate financing options while meeting targets in a national healthcare environment.

Qualifications

• Proven success in consultative sales with warm leads or inquiries converted into sales.
• Experience hitting individual sales, conversion or revenue targets.
• Strong closing skills and ability to seek commitment.
• Excellent telephone sales ability: rapport, motivation, influence.
• Structured follow-ups, pipeline management and conversion discipline.
• Ability to handle objections and communicate value effectively.
• Experience using CRM systems, dashboards and performance metrics.
• Accountability and self-motivation for remote work environments.

Responsibilities

• Convert opportunities into sales by guiding patients to accept treatment proposals.
• Own and drive your sales pipeline with active follow-ups.
• Close with confidence using consultative selling techniques.
• Build relationships quickly and communicate treatment value.
• Progress finance opportunities and coordinate with providers.
• Deliver against sales targets and maintain momentum.
• Maintain CRM discipline and update opportunity stages.

Skills

Consultative sales

Closing deals

Pipeline management

Relationship building

CRM proficiency

Media outreach (phone/SMS/email)

Self-motivation

Remote communication

Tools

CRM systems

Sales dashboards

Finance options knowledge

Job description

Nova Dental Implant Centre – Newcastle NSW

Virtual Sales Consultant – Dental Implants | Work From Home

Turn conversations into life-changing outcomes. Build your sales career with a growing national healthcare business.

Nova Dental Implant Centres | Remote | Full-Time

A New Smile. A New Beginning.

At Nova Dental Implant Centres, we don't just restore smiles — we transform lives.

As one of Australia's growing dental implant groups, we're expanding our National Sales Team and looking for a driven, commercially minded and results-focused Virtual Sales Consultant who knows how to build relationships, overcome objections and turn opportunities into results.

If you're a confident closer, thrive on achieving targets and love the satisfaction of helping customers make important decisions, this could be the opportunity you've been looking for.

You'll enjoy the flexibility of working from home while being part of an ambitious national business where performance, accountability and results matter.

The Opportunity

This is a genuine sales role — not an administration or appointment-setting position.

As a Virtual Sales Consultant, you'll take ownership of a pipeline of prospective patients who have already expressed interest in dental implant treatment.

Your mission is simple: convert genuine patient interest into committed treatment decisions.

You'll engage with prospective patients following their consultations, build relationships, understand their motivations, address concerns and confidently guide them towards proceeding with treatment.

You’ll also support patients in navigating finance options, overcoming barriers and taking the next step in their treatment journey.

Success in this role comes from your ability to combine empathy with commercial confidence, maintain momentum across your sales pipeline and consistently deliver conversion results.

You’ll be measured on your performance, rewarded by the satisfaction of achieving results and supported to continuously improve your sales capability.

What You’ll Be Doing

• Convert opportunities into sales: Proactively engage with prospective patients, identify buying signals and confidently guide them towards accepting treatment proposals.
• Own and drive your sales pipeline: Manage an active portfolio of qualified opportunities, prioritise high-value prospects and maintain consistent follow-up to maximise conversions.
• Close with confidence: Apply consultative selling techniques, handle objections and help patients overcome barriers to making informed treatment decisions.
• Build relationships that convert: Establish trust quickly, understand each patient's motivations and communicate the value of proceeding with their recommended treatment.
• Progress finance opportunities: Assist patients in understanding available payment pathways, coordinate with finance providers and follow through to help progress approved funding.
• Deliver against sales targets: Take accountability for individual conversion rates, sales activity, pipeline progression and treatment acceptance outcomes.
• Maintain sales momentum: Use structured phone, SMS and email follow-ups to keep opportunities moving and minimise lost sales.
• Collaborate with the wider team: Work closely with clinic-based Treatment Coordinators, clinicians and National Support colleagues to create a seamless patient experience.
• Maintain CRM discipline: Accurately record sales activity, update opportunity stages and use performance data to continuously improve results.

What We’re Looking For

We’re looking for a salesperson who knows how to close — not someone who simply follows up enquiries.

You’ll bring commercial drive, confidence, resilience and a genuine ability to connect with people.

Ideally, you’ll have:

• Proven success in consultative sales, particularly converting warm leads or existing enquiries into confirmed sales.
• Experience working towards and consistently achieving individual sales, conversion or revenue targets.
• Strong closing skills, with the confidence to ask for commitment and progress opportunities.
• Excellent telephone sales ability, including building rapport, identifying customer motivations and influencing decisions.
• A structured and persistent approach to follow-ups, pipeline management and opportunity conversion.
• The ability to handle objections, navigate price concerns and communicate value effectively.
• Experience using CRM systems, sales dashboards and performance metrics.
• Strong personal accountability, self-motivation and the discipline to deliver results in a remote working environment.
• A competitive, resilient and positive mindset, with a genuine desire to succeed.

Experience in high-value consultative sales, finance, automotive, property, healthcare or other relationship-driven sales environments would be highly regarded.

Dental industry experience is not essential. We’re more interested in your ability to sell, build trust and achieve results.

Why Join Nova?

Work From Home

Enjoy the flexibility of a remote position while being connected to a supportive and performance-driven national team.

A Role Where Results Matter

Take ownership of your sales pipeline, influence commercial outcomes and make a measurable contribution to the success of the business.

A Growing National Business

Join an expanding dental implant organisation with opportunities to develop your sales capability and progress your career.

Coaching, Development & Support

Receive ongoing sales coaching, performance feedback and support to help you sharpen your skills and maximise your potential.

Sell Something That Makes a Difference

Unlike many sales roles, the outcomes you help achieve can genuinely change lives. Every successful treatment decision represents an opportunity for someone to regain their smile, confidence and quality of life.

Our Values

At Nova, how we achieve success matters just as much as the results we deliver.

Our team lives by four core values:

• Do What's Right — Always
• Own It
• Protect & Uplift the Tribe
• Believe in New Beginnings

We believe exceptional sales performance and exceptional patient care go hand in hand.

Ready to Turn Opportunities Into Results?

If you're a motivated sales professional who thrives on targets, enjoys closing opportunities and wants to make a genuine difference, we want to hear from you.

Bring your sales skills. Own your results. Help create new beginnings.