Virtual Registered Nurse (Triage)

Amplar Health Group; Melbourne; On-site; AUD 70,000 - 110,000; Part time

Job summary

Amplar Health Group is seeking a Registered Nurse to join our Virtual Health team as a Nurse Triage professional. This remote role supports clients across Australia, delivering clinical advice, health information and referrals from the safety of a home workspace.

You’ll bring at least 3 years of full-time clinical experience, current AHPRA registration, and strong assessment and digital-communication skills. Weekend and night availability is expected, with comprehensive virtual training provided.

Qualifications

• Registered Nurse (Division 1) with minimum 3 years full-time clinical experience in the last 5 years
• Current AHPRA registration with no notations
• Experience in A&E and Triage, Paediatrics, Community Care, or Acute Medical/Surgical
• Strong assessment skills and ability to work autonomously
• Comfortable using digital systems and multitasking in a fast-paced environment
• Availability for weekend and night shifts
• Experience in virtual communication (video/audio conferencing, chat)
• Previous call centre or customer service experience
• Corporate or multidisciplinary team experience
• Commitment to ongoing professional development

Responsibilities

• Provide clinical advice and triage from a home-based setup
• Assess needs, offer health information, and refer to appropriate providers
• Support clients across Australia via virtual health platforms
• Maintain accurate documentation and adhere to clinical guidelines

Skills

Clinical assessment

Digital systems

Virtual communication

Call centre experience

Team collaboration

Education

Bachelor of Nursing

Job description

At Amplar Health, we're transforming how healthcare is delivered in Australia. Through in-home care, virtual health services and community-based programs, we're making healthcare more accessible, connected and personalised for the people who need it most.

As part of the Medibank Group, you'll join a team that's improving health outcomes, expanding access to care, and helping shape the future of healthcare.

This isn't just a job. This is your career in health, amplified

Are you a passionate Registered Nurse looking for a meaningful role with tailored rostering and a clear purpose?

At Amplar Health, we’re redefining the way healthcare works. Our Nurse Triage team is growing, and we’re looking for dedicated professionals who want to make a real difference, while enjoying greater work-life balance with the comfort of working from home

Why Join Us?

At Amplar Health, we believe in making health personal—for our clients and our people. We challenge traditional workplace norms by offering work arrangements that support wellbeing, performance, and customer satisfaction.

As a Triage Nurse in our Virtual Health team, you’ll provide clinical advice and support to individuals across Australia. You’ll assess their needs, offer health information, and refer them to appropriate providers—all from the comfort of your home.

Hear from one of our amazing Triage Nurses, Annie, as she shares her experience and what makes this role so rewarding: https://www.youtube.com/watch?v=AKS1F7GvrpM

Hours and FTE Requirements

• Work from anywhere in Australia, including regional and rural areas
• Part-time (22.5 hrs) to full-time (37.5 hrs) fixed-term contract until 30 June 2027, with potential for extension
• Due to the nature of workload patterns and to align our staffing with consumer demand, our roster requirements are as follows:
• You must be available to work between 7:00 AM and 3:00 AM, Monday to Sunday (including public holidays), and complete at least one Friday shift per fortnight.
• You will work on a fixed, two-week rotating roster with 60% of shifts occuring after hours.
• We are committed to supporting a healthy work-life balance. In line with Medibank and Amplar Health policy, your combined hours across all employers must not exceed 40 hours per week.

Training & Start Dates

• Comprehensive full-time paid virtual training (Monday - Friday 9:00am–5:00pm AEST, 7 days). Training will commence on your first day of employment, based on the below available start dates
• Please note: Full availability for training is required. To ensure a smooth onboarding and training experience, we ideally ask that no planned leave is taken within the first three months of employment. However, if you do have leave already planned, please discuss it with us during your screening.

Work-from-Home Setup

• Private home office with a closable door
• Fast and Reliable internet: minimum 50 Mbps download / 20 Mbps upload
• Ability to multitask listening, typing, and navigating online resources
• Full technology suite provided (including computer, monitors, keyboard, mouse, headset, ethernet cable)

About You

You’re a compassionate communicator with a strong clinical background and a drive to deliver exceptional service. You thrive in a virtual environment and are confident working independently.

• Registered Nurse (Division 1) with minimum 3 years full-time clinical experience with the last 5 years (equivalent to 5100 hours total). Please ensure that you provide a CV that clearly demonstrates your area of expertise and specialisation (units/wards worked in), employment dates, and FTE, so that we can determine whether meet those minimum requirements
• Current AHPRA registration with no notations
• Experience in A&E and Triage, as well as Paediatrics, Community Care, or Acute Medical/Surgical. Please note: Aged Care experience is not sufficient for this role.
• Strong assessment skills and ability to work autonomously
• Comfortable using digital systems and multitasking in a fast-paced environment
• Availability for weekend and night shifts
• Experience in virtual communication (video/audio conferencing, chat)
• Previous call centre or customer service experience
• Corporate or multidisciplinary team experience
• Commitment to ongoing professional development

Ready to make health personal with us?

Learn more about our Virtual Health services following the link Virtual health – Amplar Health

Learn more about Amplar Health at https://amplarhealth.com.au

Be Yourself. Belong Here

We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger.

We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.

Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.

Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence.

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work