Triage Nurse

Medibank Private Limited; Australia; On-site; AUD 80,000 - 110,000; Part time

Benefits offered by this job

Work from home

Flexible shifts

Job summary

Amplar Health is seeking a passionate Registered Nurse to join our Nurse Triage team. Work from home across Australia, delivering clinical advice and patient support with a focus on safety and quality.

You’ll assess needs, share health information, and refer to appropriate providers while maintaining high standards of patient care in a flexible remote environment.

Qualifications

• RN (Division 1) with at least 3 years of recent clinical experience in the last 5 years.
• Current AHPRA registration with no adverse notes.
• Experience in A&E, Paediatrics, Community Care or Acute Medical/Surgical.
• Strong assessment skills and ability to work autonomously.
• Comfortable using digital systems and multitasking in a fast-paced environment.
• Weekend and night shift availability and virtual communication experience.
• Previous call centre or customer service experience and team collaboration.
• Commitment to ongoing professional development.

Responsibilities

• Provide clinical advice and support to individuals across Australia from home.
• Assess patient needs, provide health information, and refer to appropriate providers.
• Support the Nurse Triage team in a growing virtual health program.

Skills

Nursing experience

AHPRA registration

Digital/telehealth systems

Strong assessment skills

Effective communication

Call centre / customer service

Education

AHPRA registration

RN Division 1

Tools

Video conferencing tools

CRM/digital health platforms

Job description

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VIC, AU NSW, AU WA, AU TAS, AU QLD, AU NT, AU SA, AU ACT, AU

Your career in healthcare made personal

At Medibank we’ve recently unified our health services under one brand –Amplar Health.

With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.

Are you a passionate Registered Nurse looking for a meaningful role with tailored rostering and a clear purpose?

At Amplar Health, we’re redefining the way healthcare works. Our Nurse Triage team is growing, and we’re looking for dedicated professionals who want to make a real difference, while enjoying greater work-life balance with the comfort of working from home

Why Join Us?

At Amplar Health, we believe in making health personal—for our clients and our people. We challenge traditional workplace norms by offering flexible work arrangements that support wellbeing, performance, and customer satisfaction.

As a Triage Nurse in our Virtual Health team, you’ll provide clinical advice and support to individuals across Australia. You’ll assess their needs, offer health information, and refer them to appropriate providers—all from the comfort of your home.

• Work from anywhere in Australia, including regional and rural areas
• Part‑time (22.5 hrs) to full‑time (37.5 hrs) fixed‑term contract until30 June 2027, with potential for extension
• Due to the nature of workload patterns and to align our staffing with consumer demand, our roster requirements are as follows:
• You must be available to work between 7:00 AM and 3:00 AM, Monday to Sunday (including public holidays), and complete at least one Friday shift per fortnight.
• You will work on a fixed, two‑week rotating roster with 60% of shifts occuring after hours.

Training & Start Dates

• Comprehensive full‑time paid virtual training (Monday ‑ Friday 9:00am–5:00pm AEST, 7 days). Training will commence on your first day of employment, based on the below available start dates
• Please note: Full availability for training is required. To ensure a smooth onboarding and training experience, we ideally ask that no planned leave is taken within the first three months of employment. However, if you do have leave already planned, please discuss it with us during your screening.

Work‑from‑Home Setup

• Private home office with a closable door
• Fast and Reliable internet: minimum 50 Mbps download / 20 Mbps upload
• Ability to multitask listening, typing, and navigating online resources
• Full technology suite provided (including computer, monitors, keyboard, mouse, headset, ethernet cable)

About You

You’re a compassionate communicator with a strong clinical background and a drive to deliver exceptional service. You thrive in a virtual environment and are confident working independently.

• Registered Nurse (Division 1) with minimum 3 years recent clinical experience within the las 5 years.Please ensure that you provide a CV that clearly demonstrates your area of expertise and specialisation, employment dates, and FTE, so that we can determine whether meet those minimum requirements
• Current AHPRA registration with no notations
• Experience in areas such as A&E, Paediatrics, Community Care, or Acute Medical/Surgical
• Strong assessment skills and ability to work autonomously
• Comfortable using digital systems and multitasking in a fast‑paced environment
• Availability for weekend and night shifts
• Experience in virtual communication (video/audio conferencing, chat)
• Previous call centre or customer service experience
• Corporate or multidisciplinary team experience
• Commitment to ongoing professional development

Learn more about Amplar Health at https://amplarhealth.com.au

Be Yourself. Belong Here

We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger.
We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.

Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.

Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence.

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work

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