Virtual Home Lending Specialist - Flexible Banking

Bendigo Bank; South Australia; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Health and wellbeing support

Discounted gym memberships

Access to corporate training programs

Job summary

A leading financial institution in Australia is looking for a Home Lending Specialist to join their Virtual Home Lending team. This role involves assisting customers with all lending enquiries, including personal loans and credit card applications. Ideal candidates should have strong customer service skills and a good understanding of financial products. The position offers flexibility and a supportive work culture.

Qualifications

• Good understanding of the Bank’s lending products and regulations.
• Ability to work in a virtual team environment.
• Lending experience is preferable.

Responsibilities

• Assist customers with lending enquiries and requests.
• Conduct needs analysis for various lending products.
• Work within a rotating roster during opening hours.

Skills

Customer service experience

Strong communication skills

Digital capabilities

Ability to build relationships

Education

FSRA Accreditation T2

Job description

A leading financial institution in Australia is looking for a Home Lending Specialist to join their Virtual Home Lending team. This role involves assisting customers with all lending enquiries, including personal loans and credit card applications. Ideal candidates should have strong customer service skills and a good understanding of financial products. The position offers flexibility and a supportive work culture.