VIP Guest Experience Specialist

Accor Apartments & Realty; Coffs Harbour; Vor Ort; AUD 39.000 - 96.000; Teilzeit

Zusammenfassung

Accor Apartments & Realty in Coffs Harbour, NSW invites applications for a Guest Service Agent. You will be the friendly face greeting guests from check-in to check-out, delivering warm hospitality and helping create memorable stays.

You will handle reservations, guest accounts and promote hotel services while sharing local tips. Flexibility is essential, with rotating shifts including nights, weekends and public holidays, in a casual loading role that rewards wait-time with competitive hourly

Qualifikationen

• Experience in guest-facing roles or hospitality preferred.
• Excellent written and verbal communication.
• Ability to multitask and stay organized under pressure.
• Strong knowledge of local attractions is a plus.

Aufgaben

• Roll out the red carpet of hospitality from check-in to check-out.
• Confidant in communicating with guests and colleagues for cohesive service.
• Handle reservations and manage guest accounts accurately.
• Promote hotel amenities and services to guests.

Kenntnisse

Guest engagement

Team collaboration

Multitasking

Verbal communication

Front desk operations

Flexible schedule

Jobbeschreibung

Accor Apartments & Realty in Coffs Harbour, NSW invites applications for a Guest Service Agent. You will be the friendly face greeting guests from check-in to check-out, delivering warm hospitality and helping create memorable stays.

You will handle reservations, guest accounts and promote hotel services while sharing local tips. Flexibility is essential, with rotating shifts including nights, weekends and public holidays, in a casual loading role that rewards wait-time with competitive hourly