Village Manager

Woodlands Retirement Village; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

Woodlands Retirement Village Limited in Cherrybrook NSW is seeking a Village Manager to provide operational leadership to staff and residents, ensuring high standards of maintenance and service.

You will oversee budgeting, financial reporting, and compliance with regulations, drive improvements, recruit and supervise staff, and engage with residents to build a positive village community.

Qualifications

• Senior management experience in retirement village or facilities management.
• Technical knowledge of building maintenance and facilities management best practices.
• Proven project management with procurement and managing providers/equipment.
• Experience recruiting and supervising staff with diverse skills.
• Strong administrative skills with regulatory compliance.
• Knowledge of accounting and budgeting and financial reporting.
• Excellent verbal and written communication; engaging with residents and volunteers.

Responsibilities

• Oversee village operations and resident wellbeing.
• Coordinate maintenance of buildings and gardens and plan improvements.
• Manage and deliver projects.
• Supervise budgeting, financial and statutory reporting and monitor unit sales.
• Recruit and supervise staff to maintain high service standards.
• Problem solve and manage crises as they arise.
• Engage with residents through proactive consultation and communication.

Skills

Senior management

Facilities management

Project management

Staff recruitment & supervision

Budgeting & financial reporting

Communication & resident engagement

Job description

Woodlands Retirement Village is a standalone retirement village established in 1983 under a company title scheme. The village is set on five acres in Cherrybrook NSW and is adjacent to the bushland of the Berowra Valley Reserve. Residents of Woodlands village are also shareholders in the public unlisted company which owns and operates the village. Residents recently voted to remove serviced apartments from the village’s accommodation options. The Village consists of 144 independent living units.

The Opportunity

The Board of Woodlands Retirement Village Limited is seeking a Village Manager who will provide operational leadership to staff and residents of the village, ensuring excellent maintenance of buildings and grounds. The position requires good administration skills and knowledge of budgeting as well as financial and statutory reporting.The role reports to the Board through the Chairperson.

Key Responsibilities

• Oversee operations of the Village, ensuring resident well-being.
• Co-ordinating maintenance of buildings and gardens as well as planning for improvements.
• Undertaking management and delivery of projects
• Supervising administration including budgeting, financial and statutory reporting, monitoring sales of units and ensuring the village maintains a positive reputation.
• Recruiting and supervising staff as required, ensuring a high standard of service at all times.
• Problem solving and crisis management in response to unexpected issues.
• Engaging with the community of residents through proactive consultation and a variety of communication avenues.

Selection Criteria

• Proven experience in senior management in a retirement village or as a facilities manager or equivalent position, including demonstrated capacity to implement strategic directions.
• Well versed in technical aspects of building maintenance/improvement and facilities management best practices.
• Demonstrate expertise in project management including the procurement and management of expert providers and equipment.
• Sound record of recruiting and supervising staff with a variety of skill sets and experience.
• Proven administrative skills including a strong record of compliance with relevant legislative and other mandatory regulations.
• Knowledge of accounting and finance principles, budgeting and finanacial reporting.
• Excellent verbal and written communication skills. A commitment to understanding and effectively engaging with elderly residents and volunteers.

CLOSING DATE FOR APPLICATIONS: Monday 23rd November 2026.

Please note that a Police Check will be required if you are successful.