Village Manager

Living Choice Australia; Hornsby; On-site; AUD 90,000 - 130,000; Full time

Job summary

Living Choice is seeking a Village Manager to lead our new Galston Retirement Village. You will oversee operations, budgets, resident services and the presentation of the village, ensuring a premium living experience from welcome to farewell.

You will build relationships with residents, partners and the local community, and drive the village's growth, safety and compliance with regulations. The role requires strong leadership, financial acumen and a customer-focused mindset.

Qualifications

• Demonstrated management experience within luxury retirement living or comparable high end environments.
• Genuine empathy, discretion and respect when working with residents and families.
• Strong service and presentation standards for a premium community.
• Operational capability with organisation, judgement, problem solving and initiative.
• Financial management experience including budgets and resource control.
• Knowledge of retirement village legislation or willingness to learn.
• Diploma of Village Management or willingness to obtain.
• First Aid and CPR certification or willingness to obtain.

Skills

Management experience

Empathy & discretion

Premium service mindset

Operations & budgeting

Financial management

Legislation knowledge

First Aid & CPR certification

People leadership

Education

Diploma of Village Management

Police Clearance

Job description

Living Choice is looking for a Village Manager to lead our new Galston Retirement Village.

As Village Manager, you'll lead a premium new retirement community and set the standard for exceptional living, from the first welcome to the smallest finishing touch. You'll oversee operations, budgets, resident services and the flawless presentation of the village. You'll also build relationships with residents, partners and the local community, and help the village grow.

You’ll ideally bring:

• Demonstrated management experience within luxury retirement living or comparable high end residential environments
• Genuine empathy, discretion and respect when working with over 55's and their families
• A strong understanding of the high level of service, presentation and responsiveness expected in a premium retirement community
• Strong operational capability, with excellent organisation, judgement, problem solving skills and initiative
• Sound financial management experience, including budgets, expenditure and resource management
• Knowledge of retirement village legislation and compliance, or a willingness to learn
• Diploma of Village Management, or willingness to obtain
• First Aid and CPR certification, or willingness to obtain
• National Police Clearance, or willingness to obtain