Vice President, Head of APAC Shareholder Services

ExecThread; Sydney; On-site; AUD 230,000 - 350,000; Full time

Job summary

State Street is seeking a Vice President, Head of APAC Shareholder Services to lead the APAC SHS function, delivering high-quality, scalable shareholder servicing and client trading operations. The role emphasizes risk controls, transformation, and governance, with collaboration across global leadership.

Ideal candidate has 10+ years in mutual funds/ETFs, transfer agency, and technology-enabled operating models, plus experience in AI/ML and data visualization.

Qualifications

• Bachelor's degree or equivalent experience.
• 10+ years in investment management operations, transfer agency or related fields.
• Strong leadership, people management and governance experience.

Responsibilities

• Lead APAC Shareholder Services to ensure high-quality, scalable operations with strong risk controls.
• Oversee transformation, automation, and data-driven reporting initiatives.
• Represent APAC SHS in global governance and align with North America and EMEA leadership.

Job description

Vice President, Head of APAC Shareholder Services

The Company is seeking a Head of APAC Shareholder Services, VP to lead the APAC SHS function and ensure the delivery of high-quality, scalable, and risk-controlled shareholder servicing and client trading operations. The successful candidate will be responsible for operational oversight, risk excellence, and governance, as well as driving transformation and continuous improvement initiatives. This role requires a leader with a strong background in investment management operations, transfer agency, and related fields, who can foster a culture of operational excellence, accountability, and collaboration. The Head of APAC SHS will also be instrumental in global partnership and stakeholder management, representing the APAC SHS within global governance forums, and ensuring alignment of processes and strategic priorities with North America and EMEA SHS leadership.Applicants for the Head of APAC Shareholder Services, VP position at the company should have a Bachelor's degree or equivalent experience, with at least 10 years in the relevant fields. The role demands a leader with proven people management skills, a strong understanding of mutual funds, ETFs, and operational processes, and experience in technology-enabled operating models and operational transformation. The ideal candidate will have a background in AI, machine learning, and automation initiatives, and a track record of managing operational risk, controls, and regulatory requirements. Preferred qualifications include experience in a global operating model, APAC market knowledge, and familiarity with data visualization and reporting tools. The role also requires a candidate who can champion the company's values and leadership principles, and promote ethical conduct and effective risk management in all business activities.

Functions:

• Operations

Hiring Company

State Street

Expanding provider of investment management, research & trading services