Veterinary Team Manager: Lead People & Patient Care

Animal Emergency Australia; Perth; On-site; AUD 120,000 - 130,000; Full time

Benefits offered by this job

Pet well-being discounts

Discounted gym memberships

Wellbeing program

Employee assistance program

Job summary

Animal Emergency Australia, Osborne Park hospital, is seeking a Veterinary Team Manager to lead the veterinary team, drive patient care, client experience and hospital performance. You’ll report to the Hospital Director and shape a high‑performing, values-led culture.

The role requires experience as a people leader, strong communication and coaching skills, and ability to manage recruitment and workforce planning to sustain operations and service quality.

Qualifications

• Experience as a people leader in a health or clinical setting.
• Strong communication and coaching skills.
• Ability to manage recruitment, onboarding and workforce planning.

Responsibilities

• Lead the performance, engagement, and development of the veterinary team.
• Drive a high-performance, values-led culture built on accountability and trust.
• Oversee recruitment, onboarding, and workforce planning to ensure capability and capacity.
• Lead and support team through coaching, development, feedback and performance conversations.
• Manage and embed change initiatives and continuous improvement activities.
• Ensure effective rostering, workforce sustainability, and operational coverage.
• Support financial performance through labour cost management, efficiency, and reporting insights.
• Partner with clinical and operational leaders to optimise patient outcomes and service delivery.
• Drive compliance with WHS, policies, and AEA standards.

Skills

People leadership

Staff development

HR processes

Recruitment

Coaching

Communication

Excel

MS Office

Tools

Microsoft Office

Job description

Animal Emergency Australia, Osborne Park hospital, is seeking a Veterinary Team Manager to lead the veterinary team, drive patient care, client experience and hospital performance. You’ll report to the Hospital Director and shape a high‑performing, values-led culture.

The role requires experience as a people leader, strong communication and coaching skills, and ability to manage recruitment and workforce planning to sustain operations and service quality.