Veterinary Team Manager

Animal Emergency Australia; Perth; Presencial; AUD 120.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pet well-being discounts

Discounted gym memberships

Wellbeing program

Employee assistance program

Descripción de la vacante

Animal Emergency Australia, Osborne Park hospital, is seeking a Veterinary Team Manager to lead the veterinary team, drive patient care, client experience and hospital performance. You’ll report to the Hospital Director and shape a high‑performing, values-led culture.

The role requires experience as a people leader, strong communication and coaching skills, and ability to manage recruitment and workforce planning to sustain operations and service quality.

Formación

• Experience as a people leader in a health or clinical setting.
• Strong communication and coaching skills.
• Ability to manage recruitment, onboarding and workforce planning.

Responsabilidades

• Lead the performance, engagement, and development of the veterinary team.
• Drive a high-performance, values-led culture built on accountability and trust.
• Oversee recruitment, onboarding, and workforce planning to ensure capability and capacity.
• Lead and support team through coaching, development, feedback and performance conversations.
• Manage and embed change initiatives and continuous improvement activities.
• Ensure effective rostering, workforce sustainability, and operational coverage.
• Support financial performance through labour cost management, efficiency, and reporting insights.
• Partner with clinical and operational leaders to optimise patient outcomes and service delivery.
• Drive compliance with WHS, policies, and AEA standards.

Conocimientos

People leadership

Staff development

HR processes

Recruitment

Coaching

Communication

Excel

MS Office

Herramientas

Microsoft Office

Descripción del empleo

c. $120,000 to 130,000 base + super + 17.5% leave

Locally led, nationally connected, centrally supported

Animal Emergency Australia (AEA) is Australia's largest employee-owned emergency veterinary network, operating 14 hospitals across Australia.

We combine the expertise, resources and collaboration of a nationally connected network with the agility of locally led hospitals, creating an environment where our teams can focus on delivering quality patient care and outcomes.

Animal Emergency Service (AES) Osborne Park

At AES Osborne Park, part of the Animal Emergency Australia (AEA) network, you’ll work at the forefront of emergency medicine, delivering life‑saving care when it matters most.

About the Role

We are seeking a Veterinary Team Manager to provide leadership, performance, and development of our veterinary team. Reporting to the Hospital Director, you will lead people, operational and commercial initiatives that support exceptional patient care, client experience and hospital performance.

Key responsibilities include:

• Lead the performance, engagement, and development of the veterinary team
• Drive a high-performance, values-led culture built on accountability and trust
• Oversee recruitment, onboarding, and workforce planning to ensure capability and capacity
• Lead and support team through coaching, development, feedback and performance conversations
• Manage and embed change initiatives and continuous improvement activities
• Ensure effective rostering, workforce sustainability, and operational coverage
• Support financial performance through labour cost management, efficiency, and reporting insights
• Partner with clinical and operational leaders to optimise patient outcomes and service delivery
• Drive compliance with WHS, policies, and AEA standards

About You

While we are open minded to a range of transferrable skills and backgrounds, you will likely be a person who:

• Thrives in complexity and brings calm to chaos
• Balances empathy with accountability
• Loves leading people and helping them grow and succeed, with confidence in delivery of frontline HR processes

You will also bring:

• Prior experience as a people leader
• Knowledge and experience of vet services or other clinical services advantageous but not essential
• Effective communication skills, with the ability to coach, motivate and support
• Ability to thrive in providing exceptional client and patient experience
• Expertise delivering multiple projects from concept to completion
• Proficient in Microsoft Office applications, particularly Word and Excel

What We Offer

• Remuneration for this role is c. $120,000 to 130,000 base + super + 17.5% leave loading
• Pet well-being discounts (including discounted treatment and products)
• Discounted gym memberships (Fitness Passport)
• Dedicated wellbeing committee for our employees
• Access to our Employee Assistance Program (psychology, nutrition, sleep)
• Strong internal Continuing Education program and education allowance
• Refer a Friend program & rewards

We're proud to be an inclusive employer and encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTQIA+ people, veterans, carers and people of all ages.