Veterinary Practice Leader: Flexible Hours & Impact

Vetpartners; Coffs Harbour; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Attractive salary

Flexible work hours

Culture of development & wellbeing

Leadership role in clinic operations

Job summary

James Street Vet Hospital in Logan, Brisbane, seeks a dynamic Practice Manager to lead day-to-day operations, client experience, and veterinary care standards.

You will collaborate with the Lead Vet, Nurse Manager, and Regional Manager to build a high-performing, positive hospital environment. The role includes overseeing operations, recruitment, wellbeing, service growth, and finance, while championing new initiatives and technology.

Qualifications

• Previous management experience desirable (training and support provided)
• Minimum 5 years veterinary nursing experience preferred but not essential
• Passion for high standards of animal care and client services
• Confident with practice management systems (we use EzyVet and Vetstoria)
• Strong organisational, problem-solving and decision-making skills
• Good understanding of workplace health & safety and employee obligations
• Warm, genuine leadership style — you enjoy supporting people who care for animals

Responsibilities

• Overseeing all business operations and veterinary services
• Leading on employee matters including recruitment, workforce planning, wellbeing, performance, and development
• Supporting client experience, loyalty initiatives, and service growth
• Contributing to marketing, digital services, and social media presence
• Managing budgets, stock control, procurement, and accounts
• Ensuring WHS compliance, facilities, equipment and presentation standards
• Supporting strategic direction and continuous improvement
• Championing new initiatives, projects, and technology
• Leading with transparency, collaboration, and a sense of fun

Job description

James Street Vet Hospital in Logan, Brisbane, seeks a dynamic Practice Manager to lead day-to-day operations, client experience, and veterinary care standards.

You will collaborate with the Lead Vet, Nurse Manager, and Regional Manager to build a high-performing, positive hospital environment. The role includes overseeing operations, recruitment, wellbeing, service growth, and finance, while championing new initiatives and technology.