Practice Manager

VetPartners Australia and New Zealand; Logan City; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Attractive salary and staff benefits

Flexible work hours

Culture emphasizing growth and wellbeing

Job summary

VetPartners Australia and New Zealand is seeking a motivated leader for their Logan City clinic. This hands-on role involves overseeing daily operations and veterinary services, fostering a positive work environment, and enhancing client experiences. The ideal candidate will have veterinary nursing experience, management skills, and a passion for animal care.

Join a team dedicated to excellent veterinary standards and community trust. Apply now for the opportunity to make a real difference in the hospital and community care.

Qualifications

• Previous management experience desirable.
• Minimum 5 years veterinary nursing experience preferred but not essential.
• Passion for high standards of animal care and client services.

Responsibilities

• Oversee all business operations and veterinary services.
• Lead employee matters, recruitment, and performance.
• Support client experience and service growth.

Skills

Veterinary nursing

Practice management

Organizational skills

Problem-solving

Leadership

Tools

EzyVet

Vetstoria

Job description

Why Join Us

• Attractive salary and staff benefits
• Flexible work hours across 5 days
• A culture built on development, wellbeing, growth and opportunity
• A leadership role where you can truly shape clinic operations, client experience and veterinary care standards

About Us

James Street Vet Hospital is known for community trust and delivering a high standard of veterinary care across Logan and surrounding suburbs. Our large modern facilities include spacious reception, 4 consult rooms, large treatment room, two surgical theatres, dental suite, lab and pharmacy, separate cat and dog wards — plus PM office, boardroom, staff kitchen and wellness room, along with off street parking.

Our four veterinarians work alongside our nursing and client care team. We offer routine GP services along with Urgent Care and Advanced Surgery.

We believe in team spirit and culture, sharing genuine respect, collaboration and compassion for each other and our clients. While we work hard, we also enjoy showcasing our fun team, you can watch us here Facebook !

About The Role

This is a hands‑on leadership role where your success comes from planning and coordinating the day‑to‑day operations, people and services of the clinic. You’ll work closely with your Lead Vet and Nurse Manager with support from your Regional Manager to build a high‑performing, positive, and engaged hospital environment.

You will enjoy a varied role that includes:

• Overseeing all business operations and veterinary services
• Leading on employee matters including recruitment, workforce planning, wellbeing, performance, and development
• Supporting client experience, loyalty initiatives, and service growth
• Contributing to marketing, digital services, and social media presence
• Managing budgets, stock control, procurement, and accounts
• Ensuring WHS compliance, facilities, equipment and presentation standards
• Supporting strategic direction and continuous improvement
• Championing new initiatives, projects, and technology
• Leading with transparency, collaboration, and a sense of fun

About You

• Previous management experience desirable (training and support provided)
• Minimum 5 years veterinary nursing experience preferred but not essential
• Passion for high standards of animal care and client services
• Confident with practice management systems (we use EzyVet and Vetstoria)
• Strong organisational, problem-solving and decision‑making skills
• Good understanding of workplace health & safety and employee obligations
• Warm, genuine leadership style — you enjoy supporting people who care for animals

About Us

We’re looking for a motivated but down‑to‑earth leader who wants to make a real difference to our hospital, team and community care.

Apply now — or reach out for a confidential conversation.