Veteran Services Engagement Officer

RSL Queensland; Sunshine Coast Regional; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Salary packaging

Gifted days off at Christmas

Learning and development

Study support

Job summary

RSL Queensland on the Sunshine Coast is seeking an Engagement Officer to strengthen relationships between District Offices, Sub Branches and the veteran community. You will help volunteer-led organisations access guidance, resources and support to thrive and better serve veterans and their families.

This permanent, full-time role based at Maroochydore requires regular travel around the region and occasional after-hours commitments.

Qualifications

• You're a relationship-focused professional who builds partnerships.
• Excellent stakeholder engagement and communication skills.
• Able to work independently and manage competing priorities.
• A current Driver Licence and Working with Children Card (or ability to obtain).

Responsibilities

• Build trusted relationships with Sub Branches, District Offices and community stakeholders
• Support volunteer committees with governance, planning and sustainability initiatives
• Promote veteran-focused programmes, services and community activities
• Assist Sub Branches to navigate operational and organisational challenges
• Support regulatory and reporting requirements, including ACNC obligations

Skills

Stakeholder engagement

Relationship building

Communication

Independent worker

Tools

MS Office

Job description

Help strengthen the organisations that support veterans and their families across the Sunshine Coast.

04th September, 2026

Why work at RSL Queensland?

For more than 100 years, we've supported veterans and their families through care, commemoration and camaraderie.

Powered by Australia's most successful prize home lottery, we're growing our impact across Queensland and creating meaningful opportunities for people who want to make a difference.

You'll also enjoy:

• Salary packaging up to $15,900 per year, plus additional tax-saving benefits
• Three gifted days of leave at Christmas
• Tailored learning and development opportunities
• Study support and leave for work‑related education

04th September, 2026

Why work at RSL Queensland?

For more than 100 years, we've supported veterans and their families through care, commemoration and camaraderie.

Powered by Australia's most successful prize home lottery, we're growing our impact across Queensland and creating meaningful opportunities for people who want to make a difference.

You'll also enjoy:

• Salary packaging up to $15,900 per year, plus additional tax-saving benefits
• Three gifted days of leave at Christmas
• Tailored learning and development opportunities
• Study support and leave for work‑related education

The role

RSL Queensland works alongside more than 230 Sub Branches across the state, supporting the volunteers who serve their local veteran communities.

As an Engagement Officer, you'll strengthen relationships between District Offices and Sub Branches, helping volunteer‑led organisations access the guidance, resources and support they need to thrive and better serve veterans and their families.

What you’ll do

• Build trusted relationships with Sub Branches, District Offices and community stakeholders
• Support volunteer committees with governance, planning and sustainability initiatives
• Promote veteran‑focused programmes, services and community activities
• Assist Sub Branches to navigate operational and organisational challenges
• Support regulatory and reporting requirements, including ACNC obligations

This is a permanent full‑time role based at our Sunshine Coast District Office in Maroochydore. Regular travel throughout the region is required, along with occasional after‑hours commitments.

About you

You're a relationship‑focused professional who enjoys building partnerships, solving problems and working collaboratively with diverse groups of people.

We strongly encourage applications from veterans, current or former Reservists, Defence partners, and people connected to the Defence community, as well as professionals from stakeholder engagement, community development, local government, membership organisations and the not‑for‑profit sector.

To succeed in this role, you’ll bring:

• ADF service, experience working with Defence personnel, or a strong understanding of the veteran community
• Strong stakeholder engagement, communication and relationship‑building skills
• Experience working independently and managing competing priorities
• The ability to support volunteers and navigate complex stakeholder environments
• Confidence working with reports, budgets and Microsoft Office programs
• A current Driver Licence and Working with Children Card (or ability to obtain one)
• Flexibility to travel and occasionally work outside standard business hours

Who we are

Everything we do is guided by our commitment to support veterans and their families through care, commemoration and camaraderie.

We value collaboration, respect diverse perspectives and strive to create stronger outcomes for the communities we serve.