Venue Supervisor

The Firm corporate club lounge; Adelaide; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Evening, late-night and weekend hours

Opportunities for extra hours during,忙

Leadership role in Adelaide nightlife

Job summary

The Firm Corporate Club Lounge in Adelaide is seeking a proactive Floor Supervisor to support the management team and help deliver an exceptional guest experience as we move into our busy season. You will lead by example, oversee seating, drink orders and service, and work closely with security to ensure guest safety and high standards during evenings and weekends.

Hours are approximately 25–30 per week, with extra hours during busy periods and events; a strong hospitality background and an RP

Qualifications

• Hospitality background with supervisory or team leadership experience.
• Strong customer service and people management skills.
• Current RP badge is required.
• Excellent communication and calm decision-making under pressure.

Responsibilities

• Welcoming guests, assisting with seating and drink orders, and handling inquiries.
• Supporting and directing bar and floor staff during service.
• Monitoring patron behaviour and intoxication; addressing concerns professionally.
• Cooperating with security and management to ensure guest, performer and staff safety.
• Conducting venue walkthroughs and maintaining presentation standards.
• Assisting with front door procedures, patron counts, cash handling and opening/closing duties.
• Upholding venue policies and workplace safety procedures.

Job description

Do you possess management skills, great with people and ready to lead by example? The Firm Corporate Club Lounge is seeking a professional, proactive Floor Supervisor to support our management team and help deliver an exceptional guest experience as we move into our busy season.

We offer approximately 25–30 hours per week, with additional hours available during busy periods and events. Evening, late-night and weekend availability is essential.

About the role

Working closely with the Venue Manager and Operations Manager, you’ll take a hands‑on approach to keeping the venue running smoothly. From welcoming guests to supporting staff and maintaining a safe environment, you’ll stay alert, take initiative and keep service standards high.

Your responsibilities will include:

Welcoming guests, assisting with seating and drink orders, and handling enquiries.

Supporting and directing bar and floor staff throughout service.

Monitoring patron behaviour and intoxication, responding to concerns calmly and professionally.

Working closely with security and management to support guest, performer and staff safety.

Conducting venue walkthroughs and keeping presentation standards high.

Assisting with front door procedures, patron counts, cash handling and opening and closing duties.

Upholding venue policies, responsible service standards and workplace safety procedures.

The ideal candidate

Is approachable, observant and comfortable taking the lead. You know when to step in, communicate clearly and remain composed when the pace picks up.

A strong hospitality background, ideally with supervisory or team leadership experience.

A current RP badge.

Excellent customer service and people management skills.

Confidence handling difficult situations with discretion and professionalism.

A proactive attitude and willingness to assist wherever needed.

High standards of personal presentation, reliability and teamwork.

Comfort working professionally and respectfully in an adult entertainment venue.

What we offer

Approximately 25–30 hours per week.

Opportunities for extra hours during busy periods and events.

A varied, hands‑on leadership role in Adelaide’s nightlife.

The opportunity to work closely with an experienced management team.