Venue Operations Supervisor – Elite Sports & Community Venues

State Sport Centres; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Free parking

MSAC Gym and Performance Membership

Discounts at SSCT outlets

Complimentary court hire for casual SS

Job summary

State Sport Centres Trust is seeking a Venue Operations Supervisor to oversee the setup, delivery and pack down of sporting events, trainings and community bookings across SSCT venues in Melbourne. You will coordinate daily venue operations, manage event infrastructure, and lead Venue Operations Officers to ensure safe, high‑quality delivery.

You will promote customer service excellence, work with partners and contractors, and uphold safety, risk and facility standards to keep venues safe, clean

Qualifications

• Leadership experience in venue or event operations
• Strong communication and interpersonal skills
• Ability to manage multiple priorities in fast-paced environments
• Problem-solving and decision-making under pressure
• Experience contributing to operational procedures and safety initiatives
• Valid Working with Children Check or ability to obtain
• First Aid and CPR qualifications
• Australian working rights

Responsibilities

• Overseeing setup, delivery and pack down of events, competitions, training and community bookings across SSCT venues, ensuring safety and compliance.
• Coordinating daily venue operations including technical requirements, infrastructure and presentation standards.
• Leading and supporting Venue Operations Officers while collaborating with internal stakeholders, partners and contractors.
• conducting venue inspections, identifying hazards and promoting safety initiatives.
• Assisting with event planning, pre/post checks and maintenance activities.
• Providing hands-on operational support including equipment maintenance and venue set-ups.
• Maintaining high levels of customer service and acting as a positive ambassador for SSCT.

Skills

Leadership

Communication

Prioritisation

Problem-solving

Procedures & Safety

Working with Children Check

First Aid/ CPR

Australian work rights

Forklift (desirable)

Working at Heights (desirable)

Job description

State Sport Centres Trust is seeking a Venue Operations Supervisor to oversee the setup, delivery and pack down of sporting events, trainings and community bookings across SSCT venues in Melbourne. You will coordinate daily venue operations, manage event infrastructure, and lead Venue Operations Officers to ensure safe, high‑quality delivery.

You will promote customer service excellence, work with partners and contractors, and uphold safety, risk and facility standards to keep venues safe, clean