Arena Operations Supervisor — Elite Sports & Events

Melbourne-Sports-Centres; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Free parking

Gym and membership benefits

Court hire for casual bookings

Training and development opportunities

Job summary

State Sport Centres Trust (SSCT) is seeking a Venue Operations Supervisor in Melbourne to oversee event delivery, safety compliance, and daily venue operations across multiple venues. Lead operations staff, coordinate with partners, and ensure high service standards in a fast-paced environment.

Role requires strong leadership, safety focus, and ability to manage complex bookings with partners and patrons, while maintaining exceptional venue presentation and customer experience.

Qualifications

• Leadership experience in venue/event operations.
• Strong communication with staff, clients and partners.
• Experience in fast-paced environments with competing priorities.
• Ability to identify hazards and improve safety practices.
• Experience contributing to operational procedures and continuous improvement.
• Valid Working with Children Check or ability to obtain prior to start.
• Australian working rights.

Responsibilities

• Oversee setup, delivery and pack down of events and bookings across SSCT venues.
• Coordinate daily operations including technical/logistical requirements and venue presentation.
• Lead Venue Operations Officers and liaise with stakeholders and contractors.
• Conduct inspections, identify hazards and maintain safety/workplace standards.
• Assist with event planning, pre/post checks and maintenance activities.
• Provide hands-on operational support for equipment, set-ups and cleanliness.
• Maintain high levels of customer service and act as SSCT ambassador.

Skills

Leadership

Communication

Prioritisation

Safety focus

Problem solving

Customer service

Tools

Forklift licence

Working at Heights

First Aid/CPR

Job description

State Sport Centres Trust (SSCT) is seeking a Venue Operations Supervisor in Melbourne to oversee event delivery, safety compliance, and daily venue operations across multiple venues. Lead operations staff, coordinate with partners, and ensure high service standards in a fast-paced environment.

Role requires strong leadership, safety focus, and ability to manage complex bookings with partners and patrons, while maintaining exceptional venue presentation and customer experience.