Venue Manager | MEATWORKS CO.

Meatworks co / Pino Pinelli; Melbourne; Vor Ort; AUD 80.000 - 110.000; Vollzeit

Zusammenfassung

Meatworks Co. in South Melbourne is seeking an experienced Venue Manager to lead front-of-house operations across lunch, dinner, and events.

You will recruit, train and mentor staff, optimise rosters, and manage wage costs and inventory while ensuring exceptional guest experiences. The role requires at least 2 years in a busy venue, a collaborative leadership style, strong business acumen, and a current Victorian RSA.

Qualifikationen

• Proven experience leading front-of-house in a high-volume venue.
• Hands-on leadership with staff mentoring under pressure.
• Strong understanding of wage costs, COGS, inventory, POS systems.
• Current Victorian RSA licensing.
• Clear, professional guest-focused communication.

Aufgaben

• Oversee daily FOH operations for lunch, dinner, and functions.
• Recruit, onboard, train and mentor service staff; optimise weekly rosters.
• Monitor KPIs, wage costs, stock, and POS reconciliations; support P&L.
• Manage guest relations and proactively address feedback to drive repeat business.
• Ensure compliance with RSA, Food Safety, and WHS policies.
• Assist in planning and executing private events and promotions.

Kenntnisse

Venue management

Leadership

Business acumen

RSA

Communication

Jobbeschreibung

Meatworks Co. is a dining destination restaurant in South Melbourne with a focus on American BBQ cuisine. We are passionate about smoked meats, craft beverages and delivering warm, high-energy hospitality to our local community and visitors alike. Key Responsibilities

• Operational Leadership: Oversee daily front-of-house operations to maintain high service standards across lunch, dinner, and functions.
• Team & Roster Management: Recruit, onboard, train, and mentor service staff. Build optimised weekly rosters that align labor budgets with service demands.
• Financial Performance: Monitor venue KPIs, manage wage costs and stock control, oversee daily POS reconciliations, preparing profit & loss statements and inventory management.
• Guest Engagement: Serve as the primary face of the floor, managing guest relations, resolving feedback proactively, and driving repeat business.
• Compliance & Safety: Ensure strict adherence to Victorian RSA laws, Food Safety standards, and Workplace Health & Safety policies.
• Events & Function Support: Assist in planning and executing private functions, seasonal promotions, and menu activations.

Skills & Experience Required

• Proven Experience: Minimum 2+ years of experience as a Venue Manager, Restaurant Manager, or Senior Assistant Manager in a busy, high-volume environment.
• Hands-on Leadership: A collaborative leadership style with a passion for mentoring staff and keeping standards high under pressure.
• Business Acumen: Demonstrated understanding of wage percentages, COGS, inventory control, hospitality POS systems, and rostering software.
• Valid Licensing: Current Victorian Responsible Service of Alcohol (RSA).
• Communication: Clear, professional communication skills with a strong guest-first mindset.