Venue Manager - Food & Beverage & Events Lead

Moon Dog Brewing Pty Ltd; Melbourne; Vor Ort; AUD 70.000 - 95.000; Vollzeit

Benefits dieser Stelle

Free beer

Employee Assistance Program

On-site head office support

Zusammenfassung

Moon Dog World in Preston, Melbourne, seeks a Venue Manager to lead a busy hospitality venue, ensuring superb customer service, efficient rosters, ordering and reporting, and a strong partnership with marketing for events.

You will drive standards for cleanliness, safety and service, work with the Head Chef on menus, manage COGS, and foster a positive, high-energy team environment through weekends and nights.

Qualifikationen

• Two+ years’ experience managing a hospitality venue.
• Pride in superb customer service and beverages.
• Able to competently run rosters, labour, on-shift ops, ordering, recruitment and reporting.
• Strong organisational and interpersonal skills.
• Full availability weekends and nights.
• Excited to collaborate with marketing on events.

Aufgaben

• Ensure every aspect of the venue’s offer, service and operations is executed to leave a lasting positive impression.
• Maintain Moon Dog standards for cleanliness, organisation and safety.
• Work with Head Chef to create menus and service processes.
• Maintain budgeted blended COGS% across food and beverage.
• Hold team leaders accountable for plans, targets and a positive work environment.
• Monitor financial metrics and celebrate cost-control successes.

Kenntnisse

People management

Customer service

Hospitality operations

Rostering

Labour management

Ordering

Recruitment

Reporting

Organisational skills

Interpersonal skills

Jobbeschreibung

Moon Dog World in Preston, Melbourne, seeks a Venue Manager to lead a busy hospitality venue, ensuring superb customer service, efficient rosters, ordering and reporting, and a strong partnership with marketing for events.

You will drive standards for cleanliness, safety and service, work with the Head Chef on menus, manage COGS, and foster a positive, high-energy team environment through weekends and nights.