Venue Manager - Moon Dog World Preston

Moon Dog Brewing Pty Ltd; Melbourne; Sur place; AUD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Free beer

Employee Assistance Program

On-site head office support

Résumé du poste

Moon Dog World in Preston, Melbourne, seeks a Venue Manager to lead a busy hospitality venue, ensuring superb customer service, efficient rosters, ordering and reporting, and a strong partnership with marketing for events.

You will drive standards for cleanliness, safety and service, work with the Head Chef on menus, manage COGS, and foster a positive, high-energy team environment through weekends and nights.

Qualifications

• Two+ years’ experience managing a hospitality venue.
• Pride in superb customer service and beverages.
• Able to competently run rosters, labour, on-shift ops, ordering, recruitment and reporting.
• Strong organisational and interpersonal skills.
• Full availability weekends and nights.
• Excited to collaborate with marketing on events.

Responsabilités

• Ensure every aspect of the venue’s offer, service and operations is executed to leave a lasting positive impression.
• Maintain Moon Dog standards for cleanliness, organisation and safety.
• Work with Head Chef to create menus and service processes.
• Maintain budgeted blended COGS% across food and beverage.
• Hold team leaders accountable for plans, targets and a positive work environment.
• Monitor financial metrics and celebrate cost-control successes.

Connaissances

People management

Customer service

Hospitality operations

Rostering

Labour management

Ordering

Recruitment

Reporting

Organisational skills

Interpersonal skills

Description du poste

Moon Dog World is a 725pax brewery bar with 72 taps featuring delicious Moon Dog beers and Fizzers, (and a freakin' lagoon) in Sunny Preston!!! We're looking for a Venue Manager to lead the team in delivering the best food, bevs and service to the good people of Preston and beyond!!!

Our ideal Venue Manager;

• Has two plus years’ experience managing a hospitality venue - the bigger the better!
• Takes great pride in their superb customer service and delicious beverages
• Can competently run rosters, labour management, on shift ops, ordering, recruitment and reporting
• Strong organisational and interpersonal skills
• Has full availability weekends and nights
• Excited to work with our marketing team in bringing all kinds of awesome events to life

Our Venue Manager will:

• Ensure every aspect of the venue's offer, service and operations are executed in order to leave a lasting positive impression on every customer.
• Ensure the venue meets and exceeds Moon Dog's established standards for cleanliness, organisation, and safety.
• Work with the Head Chef to create menus and service processes that meet the organisation objectives and varying demands of the venue.
• Maintain budgeted blended COGS % across food and beverage
• Hold team leaders accountable for executing plans, meeting targets, and fostering a positive work environment.
• Monitor key financial metrics and celebrate successes in cost control and financial management.

We offer;

• Very attractive starting salary
• Generous food and bev package (Free beer!!!!)
• Employee Assistance Program (Free counselling etc)
• All the fun and opportunity that comes from being part of the wider Moon Dog family
• A supportive environment with on-site head office support from marketing, events coordinators, function sales, finance, HR and the COO.

Commencement date can be flexible, please detail any notice requirements in cover letter.

At Moon Dog Brewing, diversity, equity, and inclusion are at the core of how we work.

Moon Dog encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people of colour.

We value people of all abilities and diversity of culture, faith, gender identity and sexual orientation.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a venue manager?
• Do you hold a current Responsible Service of Alcohol (RSA) certificate?
• How many years of people management experience do you have?
• Do you have experience preparing work rosters?
• What's your expected annual base salary?
• What's the largest size team you have managed?