Venue Manager

Frontline Recruitment Group; Ipswich City; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Senior Venue Manager position

Premium environment

Job summary

Frontline Recruitment Group – Brookwater QLD is seeking a Venue Manager to own day-to-day hospitality operations across front of house, bar, member services, functions and events. You will lead a hands-on team, ensuring premium service while balancing revenue growth and cost control.

The role requires proven venue/hospitality management experience, strong leadership, and a customer-focused mindset in a premium environment.

Qualifications

• Proven experience in venue, hospitality, club, hotel, restaurant or events management.
• Strong leadership, coaching and people development skills.
• Excellent customer service mindset and guest engagement.
• Commercial awareness with ability to manage revenue and costs.

Responsibilities

• Oversee day-to-day operations across front of house, bar, member services, functions and events.
• Deliver exceptional service standards while managing presentation, feedback and issues.
• Lead, coach and develop a professional, accountable team culture.
• Support planning and delivery of functions, events, activations and member experiences.
• Contribute to revenue, cost control, profitability and operational improvements across the Club.

Skills

Venue management

Leadership

Customer service

Commercial awareness

Job description

Frontline Recruitment Group – Brookwater QLD

Our client is a premium Club offering a diverse hospitality operation across front of house, bar, member services, functions and events. With a strong focus on delivering exceptional member and guest experiences, the Club is looking for an experienced Venue Manager to take ownership of its day-to-day hospitality operations and contribute to its continued growth and reputation. This is an opportunity for a hands‑on hospitality leader who enjoys working in a premium environment, developing people and balancing outstanding service with strong commercial discipline.

The Role

As Venue Manager, you will play a key role in overseeing the Club's hospitality operation, ensuring members, guests, function clients and visitors receive consistently high levels of service. You will lead from the front, developing a professional and accountable team culture while contributing to revenue growth, cost control and overall operational performance. You will be responsible for:

• Leading day-to-day operations across front of house, bar, member services, functions and events
• Delivering exceptional service standards while managing presentation, feedback and operational issues
• Leading, coaching and developing the team to create a positive, professional and accountable culture
• Supporting the planning and delivery of functions, events, activations and member experiences
• Contributing to revenue, cost control, profitability and operational improvements across the Club

The Candidate

We are looking for a confident and approachable hospitality leader with a strong service mindset and the ability to lead by example in a busy, premium environment.

To be successful, you will have:

• Proven experience in venue, hospitality, club, hotel, restaurant, events or similar operational management
• Strong leadership capability with a proven ability to coach, motivate and develop teams
• A genuine passion for customer service, member engagement and creating memorable experiences
• Strong commercial awareness with confidence contributing to revenue, cost and performance outcomes
• Excellent organisation, communication and problem‑solving skills with high standards of professionalism and accountability

What's On Offer

• $90,000 + Superannuation based on experience
• Senior Venue Manager position within a premium Golf & Country Club
• Diverse operation across hospitality, members, functions and events
• Opportunity to lead and develop a professional hospitality team
• Strong involvement in member experiences, activations and new initiatives
• Opportunity to contribute directly to the Club's commercial and operational performance
• Beautiful lifestyle environment and established Club operation